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    Why am I not getting an email notification when a form is submitted?

    Asked by glenridgecc on August 09, 2016 at 02:35 PM


    I am no longer receiving email notifications when someone submits the form. I used to get notifications, and my email has not changed. Can you please provide assistance in fixing this?




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    Answered by KadeJM on August 09, 2016 at 04:06 PM

    I see you are having an issue with not getting your email notifications.

    This occurred because your email address ended up in our bouncelist so I have removed it for you.



    Result: m*****n@gl*********c.com is IN the bounce list
    Reason(s) : smtp; 554 Denied [e56f3075.0.2138010.00-2330.4351927.s12p02m025.mxlogic.net] (Mode: normal)


    To avoid this problem in the future please refer to these guides here:




    Also, if you end up in our bouncelist again for any reason we have an email tool: