Why am I not getting an email notification when a form is submitted?

Hello,

I am no longer receiving email notifications when someone submits the form. I used to get notifications, and my email has not changed. Can you please provide assistance in fixing this?

 

Thanks,

Madison

I see you are having an issue with not getting your email notifications.

This occurred because your email address ended up in our bouncelist so I have removed it for you.

 

Details:

Result: m*****n@gl*********c.com is IN the bounce list
Reason(s) : smtp; 554 Denied [e56f3075.0.2138010.00-2330.4351927.s12p02m025.mxlogic.net] (Mode: normal)

 

To avoid this problem in the future please refer to these guides here:

https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications 

https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues 

 

Also, if you end up in our bouncelist again for any reason we have an email tool:

https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List