What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to see masked numbers?

    Asked by durvalpinheiro on October 10, 2016 at 12:24 PM



    I have a form where user inform credit card info.


    It came with mask, so I can not see numbers. How to make them visible, which is the idea of the form?

    The form is not configured to input mask.


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    JotForm Support

    Answered by Charlie on October 10, 2016 at 01:46 PM

    Please note that we do not allow users to create forms that ask sensitive information like credit card details using plain text boxes.


    This is a violation of our Terms of Use. Please check it here: http://www.jotform.com/terms/.

    Collection of sensitive information like credit card details, bank information, login credentials, passwords and the likes are NOT allowed. These kind of forms will be suspected for phishing and other illegal activities.

    If you need to ask payment from your users, it is a must to use our payment integrations. Here are the guides on how to setup a payment or order form:





    If you do not wish to charge your users immediately, you can enable the "Authorization Only" feature, here's a guide for that: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization 

    I have deleted the guilty fields in your form, please update other similar forms that you have. Violation of our terms will only lead to your account suspended, and possible for a permanent ban.

    Thank you.