What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked your email address and it is currently in our bounce list, this is why you were not receiving emails.
Here's the reason for that:Reason(s) : smtp; 554 IP name lookup failed. No PTR record found
I have removed it and you should receive emails from your forms now, please check the guide below in order to know how to properly set up your email notifications to avoid bouncing:
Also, you could check and remove an email address from our bounce list by following this guide: How-to-Remove-Your-Email-Address-from-Bounce-List
You could also set up a custom sender email address by using SMTP, this way you will have more control over how the emails are sent and will use your own sender info, here's the guide: How-to-Setup-SMTP-for-a-Form
Hope this helps.