Build & Maintain Customer Relationships with Zoho CRM

Do you want to take your relationship with your website visitors to the next level? Zoho CRM is a customer relationship management (CRM) service to help observe your relationships anywhere from some popular social networks to mobile phones.

Here’s how our newest integration with Zoho CRM works. Jotform captures leads from your website and sends customer data to Zoho where you’ll be able to develop & keep healthy relationships with your newest visitors.

How to Setup the Zoho CRM Integration:

1. Get a Zoho CRM account.

2. Go to the integrations button on the online form builder at the “setup & embed” tab.

3. Fill in your account info from Zoho CRM and click next.

zoho integration

4. Select the type of form. FYI, contact forms need a full name field for the integration. Lead forms need a full name and a text box for the integration.

zoho integration

5. You may add a lot of custom fields to your form to send it to Zoho CRM like the example form below. Don’t forget to add custom fields to your Zoho CRM account first.

zoho integration

6. Click finish and your integration is ready to go.

zoho integration

Building strong relationships comes from dealing with every visitor to your site as if they are your very first visitor. You may lose track when your business gets bigger but with Jotform and Zoho CRM, you’ll never lose a customer again.

Give us suggestions, comments, and criticism below to help us improve our service.

Available on
Amazon Logo Waterstones Logo Barnes & Noble Logo Books-A-Million Logo Audible Logo
Buy the Book
This article is originally published on Jul 13, 2012, and updated on Mar 28, 2023.
Aytekin Tank is the founder and CEO of Jotform and the author of Automate Your Busywork. A developer by trade but a storyteller by heart, he writes about his journey as an entrepreneur and shares advice for other startups. He loves to hear from Jotform users. You can reach Aytekin from his official website

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.