How to export all of your data at once

With Data Export, you can download all of your forms as HTML files, your submission data as a CSV file, and uploaded files, all in a single .zip file. To access this feature, go to Account Settings > Data. Click Download Your Data. ...


Form View Limits: What is it all about?

Recently there was a new feature released - Form Views.You can read more about it on our blog here:Announcing Pricing Modification: Form View LimitsNow, there might be some questions yet unanswered and we would be happy to answer them - which is the ...


How to View Form Submissions

So your form has been getting lots of responses, and you need a central place where you can view all the responses, edit them, respond to them by sending emails, print them, flag them for reading later - delete them, download excel and CSV files amon...


How to Add or Group Your Forms into Folders

Here we will teach you how to Add, Group, and even further Organize your Forms into newly created Folders for a cleaner look. This is normal expected as your account gains more forms that you build so this will help you so that you can find them easi...


How do I receive SSL Submissions?

UPDATE: We are happy to announce that by default, all form direct links and embed codes are now secured by default. You can learn more about this news on our blog post here.Secure or SSL Forms are for secure communications between the ...


How to Export Form Data to Excel

You can now export your form submissions into an excel format. Please follow steps below:1. Login to Jotform and go to My Forms page2. Click on the Form name you want to export submissions to Excel from and click on "Submissions" ...


How to Save a Form

A lot of you may not realize it right away but normally your forms are saved automatically almost immediately after you update them. But what happens if you forgot to click Finish, or Complete, or Update, or even worse the Save Button? Perhaps in the...


How to Delete Form Submission Data

You have some old submissions you want to delete? You can do that directly on your submissions page.Here's a quick step-by-step that you can follow:1. First, navigate to your "My Forms" page, select a form and click the "Submissions" button. 2. ...


Import App: Easily import your Excel or CSV data into JotForm

Importing your data in Excel or CSV format to your jotforms it's never been so easy. Here is how: 1. Go to http://import.jotform.io/2. Click on "Import Submissions Now" button  3. Authorize the app to access your fo...


How to view form revision history

Form Revision History makes it possible for you to review older versions of your forms and when necessary, revert your form back to an older version. It is a big time saver. You can now work faster without worrying about messing your forms. If a form...


How to Edit Submissions Made on Your Forms

Oftentimes we find ourselves in a position where someone filled out form data, and later you discover a minor issue that must be corrected. Or maybe a change related to your customers comes up after the fact, and you need to update their info. With J...


How to Find IP Addresses of Form Submitters

There are various options on how you can see or obtain the user IP Address out from your form submissions. If you need this information from your user, you can have it by following the steps below:a. See the IP Address from your Form Submissions page...


Flexible Data Integration With Salesforce

Salesforce is probably the most popular Customer Relationship Management tool. What makes it great is that it is highly customizable. You can customize the data fields for your contacts and leads according to your business needs. Today, we ...


How to view incomplete payments

If a user closes the browser or didn't settle the payment after being redirected to the Payment Page, this will be logged as an Incomplete Payments. It will only be posted as a valid submission if the user completed the Payment and was able to comple...


How to show headers or text for contracts/terms/agreements in the PDF format of a submission

By default, headers, texts and images are not included into the PDF format of a submission. If you want these fields to appear in the PDF, you have to check "Show Headers and Texts" option in the form submissions page.a. Go to My Formsb.&nb...


Submissions report: How to change submissions date and time to local?

Are you having a hard time trying to see the date and time according to your time zone? You can set this up through your Account Settings: This should change the existing submissions date and time to your local time.


How to assign a status to submissions

In this guide you will learn how to manage your users submissions approval, you can mark submissions as Approved or Disapproved using Hidden Box tool. This is somewhat like an Admin Approval System. This is very use...


How to limit submissions in a form

A limit can be placed on the number of submissions a form receives. An expiration date can also be set for the form.Load the form into the form builder and take the following steps:1. Click the Preferences button on the top toolbar2. I...


How to enable FTP on form submissions

Do you have an upload field in your form and you want to forward those submitted files directly into your own server? FTP Upload can do that. Please follow the steps below:1. Login to your account and go to My Forms page2. Click on the form that you ...


How to clear your form's expiration date

You may have encountered a problem like this when editing your form: Chances are, you have used the form before and set a date for it to expire. And since the form has expired and you have reactivated it again, the expiration date is still...