Is there a way to forward submissions to my Facebook Page Inbox

Toni Johnstone
Asked on January 03, 2018 at 05:37 AM

Where does the completed form go when it is submitted, and is there a way that you can add a form to the inbox as we post missing and found pets and if we could get them to fill out a questionaire before we post for them it would be so much more efficient, Toni

This is a re-post of a comment on Adding a Contact Form to Your Facebook Page
Adrian
Answered on January 03, 2018 at 07:01 AM

If I understood you correctly, you want to receive the submissions to your email inbox.

That is already set. You will receive a notification email immediately after someone makes a submission to your form.

You can even change the recipient email. Check this guide for more: Setting up Email Notifications

The user who submits the form can receive an email as well. Check this guide for more on that: Setting up an Autoresponder Email

You can also view all the form submissions in one place in JotForm. Check How to View Form Submissions

Let us know if you need anything else.
Toni Johnstone
Answered on January 03, 2018 at 11:43 PM

Sorry, no I meant to our Facebook page inbox, as we post lost and found pets for people and that is how they contact us via the page inbox, so if they could fill out a questionnaire upon enquiring there it would certainly be a great help, Toni
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Jim

Jotform Support Manager

Answered on January 04, 2018 at 02:59 AM

Sorry, no I meant to our Facebook page inbox.

All submissions on all your forms will only be saved/stored to your SUBMISSIONS PAGE. These will not be sent/forwarded to your FB page inbox. Our integration with Facebook Pages only cover the process of embedding a form on a tab within your Facebook Page.

Related guide: Adding-a-Form-to-Your-Facebook-Page

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