Setting up an Autoresponder Email

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    Steven Petter 
    Asked on February 04, 2021 at 07:21 AM

    Hi,

    We are a Private Ambulance company in the UK and we want to put a secure referrals form on our website that comes into our control room as a PDF that they can extract data from. Can we arrange a call to discuss options

    Regards,


    Steve Petter

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    Richie_P
    Answered on February 04, 2021 at 08:35 AM

    Hi Steve, Unfortunately we don't have phone support however, we would gladly assists you at this ticket.

    It is possible to create a PDF document out of your submission data.

    Guide:https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report

    Can you please share more information on how you would like your form to work and what specific features are you looking in your form?

    Looking forward for your response.

  • Profile Image
    Steven_Petter
    Answered on February 04, 2021 at 08:44 AM
    HI,
    I have created an account and started writing a form. What I want is for when the form is submitted an email confirmation is submitted, the person submitting the form receives a confirmation email. The whole form is also emailed to a designated email.
    Steve Petter
    Integrated Care 24/7 Limited (iCare)
    Web: www.icare-247.co.uk
    Mobile: 07595725156
    Head Office Tel: 0800 059 9506
    Head Office address: 20 Cooden sea road, Bexhill on sea, East Sussex, TN39 4SJ
    Company No: 13157509
    CQC Registration No:
    ...
  • Profile Image
    Zahra_S
    Answered on February 04, 2021 at 09:44 AM

    Hi there!

    I understand that you want to send a confirmation email to the user when he fills the form and send the filled form to the user. You can do this by creating an autoresponder email and attach a PDF document.

    Complete Guide: setting-up-an-autoresponder-email

    I hope this helps. Please let us know if you need further assistance.

  • Profile Image
    Steven_Petter
    Answered on February 04, 2021 at 11:33 AM
    Hi,
    We are and ambulance company and I am looking for a method where I can create a booking form which is filled out by staff in the control room and then sent to staff on the road who complete the rest of the information and submit it.
    Effectively a dispatch system. Is this possible?
    Steve Petter
    Integrated Care 24/7 Limited (iCare)
    Web: www.icare-247.co.uk
    Mobile: 07595725156
    Head Office Tel: 0800 059 9506
    Head Office address: 20 Cooden sea road, Bexhill on sea, East Sussex, TN39 4SJ
    Company No: 13157509
    CQC Registration No:
    ...
  • Profile Image
    JohnRex
    Answered on February 04, 2021 at 03:49 PM

    Hello Steve - You can set up multiple email notifications/autoresponders with the submission PDF attached to each of the templates. In that way, a copy will be sent to both the one filling out the form and the staff on the road.

    Here's a guide on setting-up-email-notifications and autoresponders. While here's how-to-include-submissions-as-pdf-attachment-in-the-email-notifications.

    I also checked your form and noticed that you already managed to create the email templates:

    1612471744_601c5dc027af4_

    Please test this out on your end and see if it achieves the requirement you mentioned.

    And in case you need further assistance, let us know so we can check.