What do I do when my form is over quota?

Hello,

We are having an issue with our jotform. When clients click the link it takes them to a form that says,

"Form over quota.

This form has exceeded its allocated quota.

What can we do to fix this?

Hi valenciaanimalhospital,

Thanks for reaching out to Jotform Support. This error usually means you've hit one of your account limits with the Free account. For a better Understanding about Your Account Usage and Limits see this link. Currently, the account valenciaanimalhospital@gmail.com is reset. So everything should be good to go. If you're referring to another account, please share the form link with us like this so we can better look for you. If this happens again I'd recommend these documents for you, so you'll know who to delete the data, and save what you need:

How to Delete Form Submission Data

How to Download the Submission Files

How to Download Form Submissions as Excel/CSV/PDF

Please note that after you delete the submissions' data, you will still need to delete the thrashed entries as mentioned in the first guide.

Let us know if you need any further assistance.