How to delete Approval from Inbox?

Hello Diana,

Thanks for reaching out to Jotform Support. We’re sorry if you’re having trouble deleting approval notifications from the form inbox. I’ll do my best to help you out.

If you want to delete the approval notification from your inbox, you will need to click the vertical ellipsis on the top right and you will see at the bottom Move to trash. Check out the screencast below:

If that’s not exactly what you’re looking for, can you explain more information so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Let us know if there’s anything else we can do for you.

Hello Diana,

Thanks for getting back to us. Unfortunately, we did not receive your attached image in this thread. Can you send it to us again by following this guide?

As for your concern, you might also want to delete the submission directly in your Jotform Tables. We have a guide about How to Delete Form Submission Data that you can check out.

Reach out again if you have any other questions.

Hello Diana,

Thanks for getting back to us. We're unable to see any attachments on the thread. Kindly upload the image directly in the Forum thread. It should show the picture when you added it to your response. See the screencast below:

You can also follow this guide here.

Once we hear back from you, we'll be able to help you with this.

Hello Diana,

Thanks for getting back to us. I’m sorry you're having difficulties with this. You might also want to upload it in your Dropbox, Google Drive, or iCloud and share with us the URL of that file. Please do note that you may need to Public it so that we can view it right away.

Once we hear back from you, we'll be able to move forward with a solution.

Hi Diana,

Thanks for providing a detailed explanation of your concern. We're really sorry that this is happening to your account. Unfortunately, the approvals in your inbox can't be deleted manually. This could be a duplicate submission. You will have to either approve it or decline it so it will go to your Completed Approvals tab. If after that the issue still exists, you may provide us with a recording of what's happening so we can further investigate.

Let us know if you need any more help.

Hello Diana,

Thanks for getting back to us. You can remove those submission by moving it to Trash. Let me show you how:

1. In your Inbox, select the submission and click the Trash icon to move it to Trash entries.

2. If you want the submission to be purge, you may also need to delete it in Trash entries. Select the submission or select the empty box above to select all the submission in Trash entries and click the Trash icon to delete the submission permanently.

You might also want to check out this guide about How to Delete Form Submission Data.

Give it a try and let us know how it goes.