What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Contact

    Asked by carolina1 on August 12, 2015 at 06:47 AM

    Hi,

    As I said on previous emails, we are currently using Survey Gizmo but considering using Jotforms.

    I want to get hold of a salesperson or someone who I can talk to in order to understand if the tool will be able to cover our needs. I don't want to send individual emails for each question I have. 

    Please can somebody contact me asap.

     

    Many thanks

    Carolina

    Emails survey thanks tool
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    JotForm Support

    Answered by Chriistian on August 12, 2015 at 09:08 AM

    Hi Carolina, 

     

    Can you give us your questions or concerns on this thread? We will try to answer to the best we can.

     

    Thanks for considering JotForm.

  • Profile Image

    Answered by carolina1 on August 12, 2015 at 10:25 AM
    Hi Christian,
    Please find below my questions:
    We want to use the same branded template them for all forms. I don't want
    to create a theme per form. Is this possible?
    About the type of questions that can be used:Do you have custom table
    (allows you to arrange and repeat questions of different types in a table
    format )
    When a pdf document is attached on an email notification, is it possible
    to chose the name of the pdf, because while doing a test I only get
    numbers as the pdf name.
    Is it possible to number the questions within a survey/form?
    If we create a survey in two different languages. will the user be able to
    choose the language they want to see the survey display?
    Can we run statistics report for every survey?
    Can we exports the results in excel?
    Can we download an individual response as a pdf?
    Can we see a list of all surveys/ forms created,in one screen?
    Is it possible to copy questions within a survey?
    Can we close a survey and then be able to re-open it?
    Can we archive surveys/ forms and then be able to restore them?
    Can you please send me an example of a complicated survey you have
    created? It will help me understand of almost all the possible features
    available.
    Many thanks
    Carolina

    Carolina Pereyra | Web Systems Manager
    e: carolina.pereyra@uk.bureauveritas.com
    m: +44 (0) 7814 258156 | central: 0845 600 1828
    w: www.bureauveritas.co.uk
    Bureau Veritas UK | 5th Floor, 66 Prescot Street, London, E1 8HG
    Upcoming Absences: 14th August and 19th August to 2nd September 2015
    Providing quality, health, safety, environmental and sustainability
    solutions
    to forward thinking organisations www.bureauveritas.co.uk/portfolio
    Bureau Veritas UK Limited, Registered in England & Wales, Company Number:
    1758622
    Registered Office: Suite 308 Fort Dunlop, Fort Parkway, Birmingham, B24
    9FD
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 12, 2015 at 11:59 AM

    Hi Carolina,

     

    We want to use the same branded template them for all forms. I don't want to create a theme per form. Is this possible? 

    You can create the main form design of all of your forms then when you create your forms you just need to clone the main form to implement the same design. You can check this article for more information: How to Clone an Existing Form from a URL. If you have more questions regarding this, please create a separate thread so we can better assist you.

     

    About the type of questions that can be used:Do you have custom table (allows you to arrange and repeat questions of different types in a table format ) 

    You can try to use the configurable list widget. For more information you can check this article: How to Set Up the Configurable List Widget. For further questions regarding this, please create a separate thread so we can better assist you.

     

    When a pdf document is attached on an email notification, is it possible to chose the name of the pdf, because while doing a test I only get numbers as the pdf name.

    Unfortunately, it is not possible to rename the PDF attached to the Notification email. Normally the filename assigned to the PDF file is the ID of the submission data.

     

    Is it possible to number the questions within a survey/form?

    Yes, you can add the number to the label of your form questions.

     

    If we create a survey in two different languages. will the user be able to choose the language they want to see the survey display?

    You can create your form in multilingual using JotForm's language translator tool. You can check this article for more information: How to make your forms multilingual. If you also have further questions regarding this, please create a separate thread so we can better assist you.

     

    Can we run statistics report for every survey?

    Yes, you can try to use JotForm's Form Analytics feature or you can integrate the Google Analytics widget in your form. For further questions, please create a separate thread so we can better assist you.

     

    Can we exports the results in excel?

    Yes, you can export the results in Excel, CSV and PDF format. You can check this article for more information: How to Export Form Data to Excel.

     

    For your other questions, I am currently checking them. Please give me more time to further analyze the question. I will get back to you as soon as I get the answer.

     

    Regards.

     

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    JotForm Support

    Answered by Chriistian on August 12, 2015 at 12:29 PM

    Hi,new thread

     

    Can we download an individual response as a pdf?

    Yes you can. In the Submission page, you can download the specific response by click the Get PDF button found in the header menu of the page. See screenshot below.

     

    Can we see a list of all surveys/ forms created,in one screen?

    Yes, you can try to group all your survey forms into a folder so when you select the folder. All the created survey forms will be displayed in one screen. For more information, you can check this guide:How to Add or Group your Forms into Folders. If you need further assistance on this, please create a new thread so we can better assist you.

    Is it possible to copy questions within a survey?

    Yes, you can use the Manage Multiple fields feature in JotForm if you want to duplicate a certain question within the form. If you want to copy a field from one form to another you can try to use the Fields Manager app. For further questions regarding this, please create a new thread so we can better assist you.

    Can we close a survey and then be able to re-open it?

    Yes, you can check this article for more information: How to Enable/Disable a Form. If you need further assistance, kindly create a new thread so we can better assist you.

     

    Can we archive surveys/ forms and then be able to restore them?

    Yes, JotForm has an Archive Folder. You can set a form to Archive, then form will be put on the Archive Folder. As long as you do not delete the form in the Archive Folder and in Trash Folder you can restore them.

    If you have further questions regarding this, kindly create a new thread so we can better assist you.

     

    Can you please send me an example of a complicated survey you have created? It will help me understand of almost all the possible features available.

    Currently, I do not have a sample survey form that I can give to you. You can try to search for form template here.

     

    For more guides on how to create survey forms you can check this link - Survey.

     

    Do let us know if you need further assistance.


    Regards.