For the past 20 years, Jotform has helped organizations of every size collect data, streamline workflows, and move work forward faster. What started as a simple form builder has grown into an enterprise-grade platform trusted by thousands of complex organizations around the world.
To celebrate Jotform’s 20th anniversary, we took a look at our current Enterprise customer base and asked a simple question: Which industries rely on Jotform Enterprise the most today?
1. Healthcare
Healthcare organizations trust Jotform for patient intake, internal operations, and HIPAA-friendly workflows. For clinics, hospital groups, and healthcare networks, reliability and data protection are critical and non-negotiable.
2. Education
Schools, universities, and educational organizations use Jotform to manage admissions, enrollment, evaluations, permissions, and highly regulated processes. Flexibility and security make it a natural fit for modern education systems.
Jotform Enterprise is lovely and easy to use, and the Teams feature makes it great. I use it as the admin for contracts, procurement processes, payments, enrollment management, helpdesk support, and marketing support.
Tevin Noel, Senior IT Manager, Tennessee State University
3. Nonprofit
Nonprofits and associations use Jotform to manage donations, memberships, applications, and program operations, helping them achieve high impact with limited resources. Jotform’s ease of use and scalability are especially valuable in this sector.
4. Government
Local, regional, state, and national government agencies rely on Jotform to serve the public more efficiently, whether it’s through permit requests and applications or internal operations. Security, accessibility, and scalability are key drivers here.
5. Technology, IT, and software
It’s no surprise that technology and software companies rely on Jotform. From internal IT requests and security workflows to customer onboarding and product feedback, tech teams rely on Jotform to move fast, without adding engineering overhead.
6. Professional services
Consulting groups, services firms, and solution providers use Jotform to standardize client intake, project workflows, approvals, and reporting. When every engagement is different, flexible forms and automations make all the difference.
7. Marketing and media
Marketing agencies and media organizations use Jotform for campaign workflows, client approvals, creative intake, and performance tracking. Speed and collaboration matter when deadlines are tight.
Jotform saved the Financial Times hours of work. It gave us a competitive edge by streamlining our processes.
Che Wheatley, Head of Marketing for Partner Events at FT Live, Financial Times
8. Finance
Financial organizations depend on Jotform for secure data collection, internal approvals, and compliance-driven workflows. From internal processes to customer-facing forms, precision and trust are essential.
9. Energy and utilities
Energy providers and utility companies rely on Jotform to support field operations, reporting, compliance, and internal coordination across large, distributed teams.
10. Legal
Law firms and legal organizations use Jotform for client intake, case management workflows, and internal documentation, where accuracy, confidentiality, and auditability are critical.
11. Transportation and logistics
Logistics and transportation organizations use Jotform to manage operations across supply chains, fleets, and locations, helping teams stay aligned in fast-moving environments.
12. Construction
Construction companies use Jotform to standardize job requests, safety reports, inspections, and approvals across worksites and teams.
13. Insurance
Insurance organizations rely on Jotform for claims intake, internal approvals, and customer-facing workflows that demand accuracy and compliance.
14. Manufacturing
Manufacturers use Jotform to streamline quality control, internal reporting, procurement requests, and operational workflows across facilities.
Jotform Enterprise is an amazing tool we use daily to track return merchandise authorizations (RMAs), warranty claims, and help our customers track their equipment.
Eric Dotson, Manager of Technical Services, RAASM USA
15. Automotive
Automotive companies, from manufacturers to service organizations, leverage Jotform to manage operations, internal processes, and customer interactions at scale.
16. Real estate
Real estate organizations use Jotform for applications, leasing workflows, internal requests, and transaction coordination, often across multiple properties and teams.
17. Hospitality and travel
Hotels, resorts, and travel organizations opt for Jotform to manage guest experiences, internal operations, and event workflows.
18. Retail and e-commerce
Retail and e-commerce enterprises select Jotform for vendor management, internal requests, customer feedback, and behind-the-scenes operational workflows.
19. Agriculture
Agricultural organizations use Jotform to manage reporting, compliance, and operations across distributed teams and locations.
20. Entertainment and sports
Sports and entertainment organizations use Jotform to support events, operations, internal processes, and fan engagement, often at large scale and under tight timelines.
There’s a huge amount of things to do before an event that can go live…. At the same time, the event managers, health and safety team, and sales team all need transparency and for information to flow between them. With Jotform’s approval flows and Enterprise account features, we’re creating that circular workflow that everyone can contribute to.
James Watts, Business Systems Analyst, Excel London
Looking ahead: One platform, many industries
What this list shows isn’t just diversity — it’s consistency. Across these sectors and countless others, Jotform Enterprise supports organizations that need secure, flexible, and scalable workflows without unnecessary complexity.
As we celebrate 20 years of Jotform, we’re proud to power enterprises across industries, and excited for what the next 20 years will bring.
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