Form not sending all submissions via email.

Yesterday a local union submitted 3 forms for various welding test items we sell. We got the first from Sue Lavan but not the second or third.

Sue received the conformations but we did not?

I can't seem to find anything wrong. Do you have a log of the transactions?

It is important this works without issue. If it does not I need to look to another provider.

Thanks

Bill

It's possible to check the email history for your account and check if the emails were sent or bounced, here is a guide that will help you checking it: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History  

I have also checked your account email history and noticed there are some bounced/blocked emails. I have removed the email address from our bounce list, you may also refer to the following guides about bouncing:

https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues 

I would also recommend you to share us the form where you experienced the issue as well as the submitter info so we can check this further on our end. 

This guide will help you getting the form URL: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

This guide will help you viewing your submissions: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

Looking forward to your response.