How to add conditional logic in Microsoft Forms

Microsoft Forms is a relatively simple form tool, but it does allow you add conditional logic to guide users through your forms. With conditional logic, you can allow users to jump to certain questions, navigate through sections, and skip past questions that are irrelevant to them, based on their previous answers.

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The 3 navigation targets for conditional logic

In Microsoft Forms, you can set up conditional logic to trigger one of three actions when a user answers a question: skip to another question in the section, skip to another section, or skip to the end of the form. You can send users to different parts of your form based on their answers.

Let’s look at an example using a multiple choice question. To set up the triggers and navigation, start by clicking on the question you want to add conditional logic to.

An image showing a computer screen with a multiple-choice question selected

Next, open up the three-dot menu in the lower right corner of the question you’re editing.

An image of the three-dot icon in the lower right corner of the screen

Then select Add branching.

An image of a computer screen with a pop-up menu displayed

Now select the dropdown menu next to one of the answer choices.

An image of the dropdown menu icon next to one of the answer choices

This dropdown will show you the navigation options you have for each answer. They fall into one of the following three categories.

Pro Tip

Use Jotform to add conditional logic to your forms — all without any coding knowledge.

Skip to another question in this section

The current section should be at the top of the menu. From there, you can select any question you want.

An image of a computer screen with a dropdown menu displayed on it

Skip to another section

You also have the option of sending the user to another section entirely. This option can be helpful if you want to pose different questions to different groups of people. For example, you could group questions into sections for particular demographics, like age groups.

Unfortunately, you can’t navigate to a specific question in a different section.

An image of a computer screen with a dropdown menu displayed on it

Skip to the end of the form

Finally, you can send the user to the end of the form. This option is helpful if you have a complex form with multiple sections. It will allow people to skip sections of questions that are irrelevant to them. For example, you can have the user jump to a section that’s relevant to their demographic, and once they’ve answered the last question in that section, they’ll be taken to the end of the form.

An image of a computer screen with a dropdown menu displayed on it

Test the logic

When you’re done setting up all of your conditional logic, you can go back to your form by clicking the Back button in the upper left corner.

An image of the back button in the upper left corner of the window

Once you’re back at the main form area, click the eye icon to preview what your form will look like when you share it with others. From there, test out different answer options to make sure the branching logic in your form is working as expected.

A screenshot shows the user to click the eye icon to preview the form's appearance before sharing it with others

More conditional logic options with Jotform

While Microsoft Forms offers basic branching logic for forms, Jotform allows you to add advanced conditional logic options like showing or hiding fields, performing calculations, offering different PDF download options, and showing custom thank-you pages to users depending on their answers. Test it out to streamline the form-filling experience for users and boost your response rates.

AUTHOR
Lee Nathan is a personal development and productivity technology writer. He can be found at leenathan.com.

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