Daily API Call Limits

December 7, 2023

What Is API and What Does an API Key Do?

The Application Programming Interface or API is a way to retrieve and transfer data between different services. Jotform creates unique API keys for each services like widgets and integrations. These services trigger their own API calls which use bandwidth and resources. To optimize the performance of these processes, different API call limits were put in place.

What Are the API Limits for Each Plan?

Here’s the daily API call limit for each plan:

  • Starter (Free) — 1,000 requests per day.
  • Bronze — 10,000 requests per day.
  • Silver — 50,000 requests per day.
  • Gold — 100,000 requests per day.

Jotform Enterprise has no limit to the number of API calls, forms, submissions, form fields, payments, and storage.

Note

The daily API call count automatically resets at midnight, Eastern Standard Time (EST).

What Happens When You Reach Your Daily API Call Limit?

Services like widgets and integrations use API to fetch information from your account. If you reached your API call limit, your forms will still load but these services might fail or won’t work at some point. You may begin receiving “API-Limit exceeded” error.

If you’re having trouble with making ends meet when it comes to your daily API call limit, you can either go through your forms and restrain some of these services or upgrade your account plan.

How to Check and Organize Your API Keys

You can find and manage your API keys on your Account API page.

my-account-api-page-min

To learn more, see How to Create a Jotform API key.

How to Check Your Remaining API Call Requests

When you perform any of the API calls, your remaining requests will be included in the response as “limit-left.” You can test the API calls and responses on the Jotform Developers API page:

  1. Open Jotform Developers API and select any of the API calls on the left.
  2. Enter your API key in the apikey field under Test Console.
  3. Click on Try it out.
  4. Search for “limit-left” in the response. This shows your remaining API requests for the day.
dev-api-json-call-limit-left-min
Get User Usage API call response.


See also: Understanding Your Account Usage and Limits.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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