Templates
Benefits
Testimonials
A customer loyalty survey is a great way to engage with your customers and gain critical insights to help you improve your products, services, and customer experience. Create a personalized survey to collect feedback, then share it via social media or by seamlessly embedding it in your website.
Drag and drop to install widgets that will help you measure customer loyalty. Add multiple-choice text fields, dynamic text boxes, numeric sliders, and more — then analyze your aggregated responses in Jotform Tables to get a clear picture of overall customer satisfaction.
Our customer loyalty survey is fully customizable, so you can ask whichever questions are relevant to your business.
Some ideas include
Adding different types of questions helps create a more engaging experience. Try adding multiple-choice, open-ended, scale rating, and yes-or-no questions to keep customers interested.
Rewards, relevance, and recognition are metrics that will help you better understand your customer base.
Create a free Jotform account, then choose one of our ready-made survey templates to get started. Make it your own with our drag-and-drop builder, share it with customers, then start collecting and managing responses right away.