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How to View All Your Form Email History

How to View All Your Form Email History

It is important to know what is the status of your form email so we have added a great tool for you check it from your account. Using this tool, you can find out whether the email is successfully sent to your recipient email address or have failed for some reason.

To view your EMAIL HISTORY LOGS, please follow the steps below:

1. First, make sure you're logged in. On the MY FORMS page, click the AVATAR at the top right hand corner, then the GEAR icon.

account settings

2. Click HISTORY on the left nav and make sure to filter actions by EMAILS.

email history logs

In the page, you'll find the FORM ID. You can click on the small ARROW to view the status and the details of the email in a new window.

email details

details of the email

That's it! If you noticed that the email status is FAILED, we advise checking your form notification email and make sure that your Sender Details like SENDER NAME and SENDER EMAIL are properly configured.

For further information about email issues or problems, please check this guide: How to Prevent Email Bouncing Related Issues

If you have any questions, please post it in the comment section below or to our Support Forum.

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  • Churchie

    I need to recover all the emails for one submission that were deleted in error.
    Is there a way to recover the emails (using the #ID) in bulk ?

  • Juanita Manlutac

    I cant find my emails sent to me in Nov 2018 and Dec 2018. pls help me get them back along with the pictures in them. they mean much to me. thanks.

  • Jabu shongwe

    I want to view my last year emails

  • shyam vir

    plz provide 4/11/2018

  • Sharma D. Karan

    Please provide my all email 1st January 2015 to till date

  • Sharma D. Karan

    please provide my gmail account emails 1 january 2018 to till date

  • Joseph Dougherty

    Need emails from year 2015 and 2016

  • Evangeline Carmody

    Show all of my incoming emails from October 2018 to march 2019 from Lucy Rose Clinic

  • kcfamily

    Is there a way to export the emails replied to submissions from us?

  • Dr vinay vikash

    Kindly search all my sent mails in the year 2015 to 17.

  • Betty Carmichael

    I need email on oct 14 2018

  • dinah

    I want to log in to check my emails pls

  • Anagha

    This is Anagha from Blue Frog Embroideries and screen printing.. We are having problem receiving Jot form requests. So my team creates a request on jot form and add name to send to but Jot form request goes back to requester and not to the recipient. Also requester does not get any this back either. So they have no idea where did it go.
    I don't use Jot form myself to send anything but my team does. Can you please guide me for the problem that we are facing?

    Thank you

  • Kedar Nath Sigh

    I have sent reply mail on 22nd and 23rd October 2018 to play on it's email"'' I want to the text infull

  • Drew Indurante

    When bringing up my website,, on some devices, the form does not show up to fill out information to receive more information. Why is that?

  • Muhammad inam

    Not open
    Kindly I want my email back please

  • Dinky Magdeline

    Pls check for the form send by Waltons stationery on the 15 of July to nbongiwe

  • Dinky Magdeline

    Pls check for the form send by Waltons stationery on the 15 of July to nbongiwe

  • James r lee

    locate email for noverber the 8th 2018

  • Sharon

    I'm done when it comes to computers anything I'm just learning I got a check in the mail box 4000 almost $3,000 I accidentally threw the letter away or can't find it where I'm supposed to verify it's here where the code so I can cash it well I'm holding the check that I can't care I don't know how because I don't know how to find the verification number I know the check is $3,000

  • Wycliffe Barasa Chitechi

    kindly assist me to get an email sent by Evans

  • ron witkowski

    i would like to know my emails back in 8-1 2018 though 9-30-2018

  • Mohammed Nashiru Iddrisu

    I can't retrieve old messages sent to to my current

  • D.V.Payne

    I have always been able to call up under sent E_Mails any that I have sent . I now need to see and forward some elsewhere as a matter of urgency . I do not appear to have that opportunity any longer . I am about to have my 89th birthday and do not find everything easy on this modern machine ,

  • Nathulaldangi

    Sir loss my email inpordent mail sender email time or month novambar 2017 loss histry pls help me

  • Suzanne gould

    How I can retrieve old email I received last week, it's not in my deleted account of anywhere else

  • Abdul rahman bobb

    Plz i want to check my received e-mails since mars 2008 . Can I

  • Kathryn Isom

    having problem reading emails

  • mohamadali

    Please help me to recover all my mails sent during 2017 in gmail
    yours faithfully

  • jennie craft

    cant get to emails

  • Breda

    If I filled out my name address gmail address phone number ad ercode pressed complete as requested and then put my bank details as requested but I not press complete because I changed my mind as notice came up to say they would be taking money each month, though I was only looking for sample. Would they have got my bank details as they did my name, ect. It was a scam selling a false product as I found out later



  • Stephen Biggs

    I had sent to me in last three days a email that explains how to download a program to scan barcodes on back of computer so as to scan to find out who makers were and how to scan back of computer for name and make but I can't find it anywhere can you hellp

  • Wesley M Stevens

    How do I retrieve older email

  • Ed Sullivan

    Want start e mail back up need to change something about my e mail

  • Reshmamohammad

    May ALLAH keep you healthy

  • Kristin M Skillin

    I am wondering if there's a way to see all email addresses that have been used on my Android phone or any device in general

  • Zaneta tokarova

    Am nit my emails from 1.1.2016 please can you help me with this thenks

  • bilqueesjaweed

    plz sir i need some help my both domain log history and all mails and details

  • Carless. Bradshaw

    I would like to get my emails on the day 2 of November
    I won some money on that day. Thank you

  • vincent ashioya

    kindly I cant receive my send emails directly in my email inbox and also send to my recepients as well,on trying am told unable to access the server.What do I do,I have been send crucial emails I need to read and

  • V chaudhari

    How one can see the particular message send via email is read by recipient or not? And if he red it exactly what date and time he red it?

  • Laurie Lopez

    How can i view the emails from the time I got my phone to I can weed them out. My acct keeps saying loading more emails but it doesn't. It's stuck on Oct 6. Please help me.

  • Asif iqbal

    How can I see old mail 3 or 4years back in my account

  • rochediaec

    Hi I cant see the email history

    Can you help me with that?

    Thanks a lot

  • Nduduzo

    my email didn't work if I tried to existing, ask me password and the password I forgot.

  • UWAHousing

    This is helpful to see when an e-mail failed to be delivered, but how do we know why it failed to deliver? In looking at our history, one e-mail is consistently failing which tells me it's probably on that person's end of things. However, other e-mails are being delivered most of the time, but randomly fail. The most recent was the e-mail that failed to send on Thursday, November 10th at 19:41.
    How can I ensure that I receive these e-mails in the future, as timely notification is crucial for several of our forms. Any info you can provide would be incredibly helpful.

  • ljenkin

    According to the Jotform email activity log, no emails notifications of submissions are being sent - even though we have received a total of four submissions, and one of them did come through to our email address. The email address in question is not on your bounce list, and there are no submissions in our junk mail....HELP!! What is going on with this form

  • adminvalle

    According to the Jotform email activity log, sending email to my email is failing, both using the test button and the submit form. The problem gets solved when I change the recipient email. But I need submission notifications to my usual specific email address.I've never issued this problem before. This is happening since september 22, 2016

  • Edmund Mcmaster

    am only getting email that start from the top of my tool bar to the bottom of my tool bar please tell me how to see more of my email in on my history page