JotForm User Guide / Email Problems /

How to View All Your Form Email History

How to View All Your Form Email History

It is important to know what is the status of your form email so we have added a great tool for you check it from your account. Using this tool, you can find out whether the email is successfully sent to your recipient email address or have failed for some reason.

To view your EMAIL HISTORY LOGS, please follow the steps below:

1. First, make sure you're logged in. On the MY FORMS page, click the AVATAR at the top right hand corner, then the GEAR icon.

2. Click HISTORY on the left nav and and make sure to filter actions by EMAILS.

In the page, you'll find the FORM ID. You can click on the small ARROW to view the status and the details of the email in a new window.

That's it! If you noticed that the email status is FAILED, we advise checking your form notification email and make sure that your Sender Details like SENDER NAME and SENDER EMAIL are properly configured.

For further information about email issues or problems, please check this guide: How to Prevent Email Bouncing Related Issues

If you have any questions, please post it in the comment section below or to our Support Forum.

Send Comment


  • Wycliffe Barasa Chitechi

    kindly assist me to get an email sent by Evans

  • ron witkowski

    i would like to know my emails back in 8-1 2018 though 9-30-2018

  • Mohammed Nashiru Iddrisu

    I can't retrieve old messages sent to to my current

  • D.V.Payne

    I have always been able to call up under sent E_Mails any that I have sent . I now need to see and forward some elsewhere as a matter of urgency . I do not appear to have that opportunity any longer . I am about to have my 89th birthday and do not find everything easy on this modern machine ,

  • Nathulaldangi

    Sir loss my email inpordent mail sender email time or month novambar 2017 loss histry pls help me

  • Suzanne gould

    How I can retrieve old email I received last week, it's not in my deleted account of anywhere else

  • Abdul rahman bobb

    Plz i want to check my received e-mails since mars 2008 . Can I

  • Kathryn Isom

    having problem reading emails

  • mohamadali

    Please help me to recover all my mails sent during 2017 in gmail
    yours faithfully

  • jennie craft

    cant get to emails

  • Breda

    If I filled out my name address gmail address phone number ad ercode pressed complete as requested and then put my bank details as requested but I not press complete because I changed my mind as notice came up to say they would be taking money each month, though I was only looking for sample. Would they have got my bank details as they did my name, ect. It was a scam selling a false product as I found out later



  • Stephen Biggs

    I had sent to me in last three days a email that explains how to download a program to scan barcodes on back of computer so as to scan to find out who makers were and how to scan back of computer for name and make but I can't find it anywhere can you hellp

  • Wesley M Stevens

    How do I retrieve older email

  • Ed Sullivan

    Want start e mail back up need to change something about my e mail

  • Reshmamohammad

    May ALLAH keep you healthy

  • Kristin M Skillin

    I am wondering if there's a way to see all email addresses that have been used on my Android phone or any device in general

  • Zaneta tokarova

    Am nit my emails from 1.1.2016 please can you help me with this thenks

  • bilqueesjaweed

    plz sir i need some help my both domain log history and all mails and details

  • Carless. Bradshaw

    I would like to get my emails on the day 2 of November
    I won some money on that day. Thank you

  • vincent ashioya

    kindly I cant receive my send emails directly in my email inbox and also send to my recepients as well,on trying am told unable to access the server.What do I do,I have been send crucial emails I need to read and

  • V chaudhari

    How one can see the particular message send via email is read by recipient or not? And if he red it exactly what date and time he red it?

  • Laurie Lopez

    How can i view the emails from the time I got my phone to I can weed them out. My acct keeps saying loading more emails but it doesn't. It's stuck on Oct 6. Please help me.

  • Asif iqbal

    How can I see old mail 3 or 4years back in my account

  • rochediaec

    Hi I cant see the email history

    Can you help me with that?

    Thanks a lot

  • Nduduzo

    my email didn't work if I tried to existing, ask me password and the password I forgot.

  • UWAHousing

    This is helpful to see when an e-mail failed to be delivered, but how do we know why it failed to deliver? In looking at our history, one e-mail is consistently failing which tells me it's probably on that person's end of things. However, other e-mails are being delivered most of the time, but randomly fail. The most recent was the e-mail that failed to send on Thursday, November 10th at 19:41.
    How can I ensure that I receive these e-mails in the future, as timely notification is crucial for several of our forms. Any info you can provide would be incredibly helpful.

  • ljenkin

    According to the Jotform email activity log, no emails notifications of submissions are being sent - even though we have received a total of four submissions, and one of them did come through to our email address. The email address in question is not on your bounce list, and there are no submissions in our junk mail....HELP!! What is going on with this form

  • adminvalle

    According to the Jotform email activity log, sending email to my email is failing, both using the test button and the submit form. The problem gets solved when I change the recipient email. But I need submission notifications to my usual specific email address.I've never issued this problem before. This is happening since september 22, 2016

  • Edmund Mcmaster

    am only getting email that start from the top of my tool bar to the bottom of my tool bar please tell me how to see more of my email in on my history page


    Is it possible to re-send the email of a "failed" email?

  • JorgePreciado

    La idea es que se pueda cargar los archivos y se puedan ver todos los que se han subido

  • JorgePreciado

    Buenas tardes por aca de nuevo....
    necesito subir varios carpetas y que sean visibles a los demas, pero no se como subirlos y que sean visibles para los demas, me podrian indicar como hago por favor?

  • salesoperations

    Can you add the status to the activity log history so we don't have to go into each one individually to see if it sent or failed?

  • michelle

    need to find my mail send out

  • michelle

    need to find my mail send out

  • Venecia venzon

    How can i view my email history on my yahoo mail?

    Is it possible to retrive my deleted messages on mu trash folder?

  • TRD2RTeam

    Very well documented and it already helps. Great and thanks for the quick response. Very much appreciated.
    Best regards,

  • plineberry

    I've have checked spam and junk on my email program (airmail) as well as my webmail. I have also gone through my SpamSieve logs and searched for jot form as well as the email address of the form submitter. I'm still getting nothing.

    This just started today. Never had this issue before. Not sure why junk mail filters would have started suddenly seeing my work orders as spam? Are there any other possibilities? I can't afford to miss these submissions.

  • peterandpuce

    Your support forum seems to be overrun by spammers, so I putting in my details here, where hopefully a real person will see it. E-mail forwarding to my site has become unreliable since mid-December last year. I have not changed e-mail settings, forwarding settings or anything like that. I have checked my spam folder - nothing in there. I have checked for bounce on your site - not listed. Please help.

  • premiummembership

    hi there,

    i checked bounce list and my logfile

    but i do not get all emails.

    yesterday I only received one email of 3 sent to my email.

    do not know what to do?

  • neowade

    Is there report features in purchased version as opposed to free version. would like to use this as a monthly report tool if possible