Security and privacy are Jotform’s utmost priority in form building and data collection — two reasons why Jotform complies with various industry standards and regulations, including GDPR and HIPAA. Visit our Security page to learn more.
Jotform also has Form Encryption, which you can enable. This further safeguards sensitive information in your forms. It’s a type of end-to-end encryption, a security measure that guarantees privacy by encrypting your form data when your form users fill it out and submit it.
Some features in the Form Builder will become unavailable once you enable Form Encryption.
How to Enable Form Encryption in the Form Builder
If you wish to proceed, follow the steps below to enable Form Encryption.
- In the Form Builder, go to the Settings tab.
- Look for Encrypt Form Data and toggle it to Yes.
In the background, the form will scan for unsupported features. If it finds one, it will tell you that and ask you to keep or disable it before you can proceed to the verification. To proceed, you must choose to disable the features. Otherwise, you can’t enable Form Encryption.
- Verify your account through Gmail or Facebook or enter your Jotform account password.
- At this step, you must provide an Access Code for the form. You can input up to 16 characters.
Note
The Access Code you enter is for the current form alone. This means you will be asked for another access code when you enable Form Encryption on other forms.
- Finally, click the Enable Encryption button. You’ll get a confirmation, and it should be done. Your form is now fully encrypted.
How to Decrypt Form to Access Submissions
You can decrypt your form through Jotform Tables and Jotform Inbox. You’ll only do this once unless you access your data on a new browser. To decrypt
- Access Jotform Tables or Jotform Inbox.
- Enter your access code.
- Click the Access button, and that’s it. You should now be able to view your form data.
To ensure security, you can encrypt the data before closing the page. To do so, click the Encrypt Entries button.
What Happens if You Forget Your Access Code?
Encrypted Forms use end-to-end encryption, which means your access code is encrypted on Jotform’s end. Since it’s encrypted, we won’t be able to access your data, so if you forget your access code, your data is considered lost. We recommend storing your access code in a safe place or creating an access code that’s easy to remember.
Please comment below if you have any questions, feedback, or suggestions.
Update
Are you looking for the form encryption using a key? Please visit Encrypted Forms with Local Key File guide.
Send Comment:
46 Comments:
5 days ago
You might do well to REALLY EMPHASIZE that Encryption and an Access Code are completely different for each form I might create. Why not simply ONE (1) Access Code for all of my forms? Makes much more sense to me~
9 days ago
Hi there, I am new to the position, and the encryption access form was created by my predecessor, and I do not have access to it. Thankfully, the form was still being beta tested and only one recent form was used, so I am not worried about losing the data necessarily. I am worried that the form is still encrypted, and it will be an on-going issue. How can I disable the encryption on the form moving forward?
12 days ago
I entered correct access code..but it's showing incorrect
24 days ago
Unable to enter
32 days ago
Since I forgot my access code, what should I do?
86 days ago
hello. i entered the correct code but i'm still unable to access. please help
96 days ago
Je suis incapable de retrouver mon code d'accès cripté.
Comment puis-je le trouver s,v,,p,
101 days ago
I will request my refund if the problem i did report is not resolved in two hrs from now
106 days ago
I know I used the correct encryption code but getting error
126 days ago
how to reset my password
131 days ago
how to reset my password
135 days ago
Hello. We dont recall getting an access code. Where would you have sent this code?
136 days ago
I created a form and encrypted it. Now, I want to create reports but the content in the report is in encrypted form. I want to decrypt it. What options do I have for it?
140 days ago
I’m not sure how I receive a reply and can not respond to it on here.
I have an access code I set up and now I’m being told the access code is invalid when that’s impossible because I wrote it down as instructed...
141 days ago
Hello the access code I have written down is now telling me it’s invalid when that is impossible. And now I can’t access my forms. This is certainly off putting.
141 days ago
To make a PDF I have to fill in the password. I put in the correct password. De program does noet accept Ïnvalid acces code!......
148 days ago
The Access Code that I wrote down does not work. This silly program is useless to me.
157 days ago
The ability to set a condition to change the recipient of the notification email should not be disabled for encrypted forms.
194 days ago
How do I reset it?
196 days ago
The fact that I am not able to access my own created form once signed into my account is counterproductive at the least. This is not explained thoroughly upfront which leads me to believe the updated "security" is not intended to protect my data but it is to drive up the program use. Now I am delayed and have to recreate the entire form from scratch because of this.
201 days ago
Hi
I have just started collecting submissions for a form that I used last year as well however this year it has suddently started asking for an access code. I have not created one so I am now unable to access any of my submissions.
How can I resolve this please?
Thanks
204 days ago
I forgot my encrypted password hiw can I reset it?
208 days ago
Hi,
Can I add a user passcode for staff to access the form?
I want to post a QR code at each site and staff clock in and out here but I need to stop access top the form by non staff.
221 days ago
Question
will the form be able to be emailed to us as per before or do we have to login in to see the info?
if we have to login are we sent a notification that a form has been sent and is waiting to be viewed
234 days ago
How can I recover my access code I need to get to a form and see orders that I’m missing