US Sailing + Jotform Enterprise: Results at a glance
% of departments using Jotform
100
# of data points collected per boat owner
2,000+
# of platform integrations used
4 (Google Calendar, Google Sheets, Gmail, Dropbox)
For many nonprofit organizations, efficiency isn’t just a goal — it’s a necessity. When your mission depends on how you manage volunteers, donors, and tight budgets, every hour saved means more time spent serving your community. That’s exactly what the team at US Sailing, the national governing body for the sport of sailing, discovered after adopting Jotform Enterprise.
Since 1897, US Sailing has helped grow participation in sailing through education, competition, and promoting equal opportunity on the water. From training and certifying race officials to supporting Olympic athletes, the organization’s work touches many corners of the sailing world. But until a few years ago, much of that work was bogged down by paper forms, scattered emails, and manual tracking.
From paper piles to organized processes
Before Jotform, US Sailing’s teams juggled requests and data collection the old-fashioned way: manually, often on paper. Peri Burns, director of the organization’s education department, recalls the challenges vividly: Collecting new course requests and course feedback meant chasing emails, sorting through stacks of paper forms, and hoping nothing slipped through the cracks.
When the organization switched to Jotform, processes became much more efficient. Burns called it “a necessary shift,” describing how digitizing forms centralized requests and simplified tracking, bringing order to what had once been chaos. “It’s a time-saver,” says Burns.
[Jotform Enterprise] allowed us to get better data.
Sydney Hough, Membership Manager, US Sailing
With a single platform for collecting and managing data, US Sailing’s teams could manage data more seamlessly. “Having a centralized location for all of that data collection, that’s been really helpful,” Burns says.
Keeping sailing instruction on course
Education is one of US Sailing’s largest programs. Every request to take a sailing course now starts with a simple Jotform form that automatically kicks off a workflow. The course is added to the team’s queue and assigned to an instructor. At the end of the course, follow-up surveys are sent automatically to participants.
The education department also relies on Jotform’s reporting tools to make data-driven decisions. “We build reports a lot,” says Burns. With instant access to feedback and course metrics, the team can refine training programs and support instructors in real time.
Ease of use has been key to adoption across the organization. “It’s user-friendly, for building forms and also for end users that are submitting the forms,” Burns adds. Today, Jotform Enterprise helps power the organization’s daily operations — supporting its mission to educate and inspire the next generation of sailors.
Racing ahead with data that works
On the race administration side, Judie McCann oversees the application and certification processes for race officials nationwide. For her, Jotform Enterprise is more than a form tool — it’s part of her daily routine. “I really do use this all day long, every day,” McCann says.
Her team uses Jotform to manage applications, background checks, appeals, and recommendations. When it’s time to tally votes for trophies or review submissions, Jotform Tables provides instant access to the relevant data. “I can pull a report of submissions, which is really helpful,” McCann says. “I don’t have to make the report. It’s all done for me.”
With everything in one place — forms, data, and reports — US Sailing’s race administration team can focus on what matters most: maintaining fairness, safety, and excellence in the sport. “It really does help with our workflow to have everything in one place,” McCann says. Or as communications and marketing director Sarah Hawkins puts it, “We love Jotform. We rely on it in our workflow and our everyday.”
We love Jotform. We rely on it in our workflow and our everyday.
Sarah Hawkins, Communications and Marketing Director, US Sailing
Sailing smoothly with scalable solutions
US Sailing’s offshore department helps provide guidance and services to the large-boat owners who participate in competitions to ensure fair, safe, equitable races. It manages data for more than 1,000 big boat owners annually, so staff needed a scalable system capable of handling complex workflows and large data sets. “We collect a lot of data for every boat, and we use a series of Jotform forms to accomplish that,” explains Sydney Hough, membership manager.
Using Jotform Enterprise, her team built a seamless application system that connects to internal databases. It includes automated workflows, API connections, and integrations with tools like Google Calendar and Gmail. With thousands of data points collected from each boat owner, these automations save valuable time and ensure accuracy. Hough says, “That connection really allowed us to expedite things and make things more efficient.”
Jotform Enterprise also allows US Sailing to tailor data collection methods to its diverse audience, from seasoned sailors to first-time participants. Hough notes how easy it is for people of all ages and comfort levels with technology to engage with the forms and how flexible the data views are for staff. Hough also speaks highly of Jotform’s customization options, which allow them to tweak forms to ask very specific questions. “It helped us with data clarity,” Hough says. “It allowed us to get better data.”
And when the team needed help setting up complex workflows? “[The Enterprise support] team was amazing,” Hough says. “The customer service is top-notch.”
I would recommend Jotform Enterprise to anybody.
Sydney Hough, Membership Manager, US Sailing
Team collaboration tools for organization-wide growth
For US Sailing, Jotform Enterprise didn’t just modernize data collection — it strengthened collaboration, improved data accuracy, and gave staff more time to focus on impact.
Nonprofits also need solutions that keep pace with their evolving missions, and Hough says Jotform’s extensive feature set helps US Sailing keep pace with changing needs. “Any time that I’ve gone searching [for features], you guys have had it. It’s like you’re three steps ahead,” Hough says.
“I would recommend Jotform Enterprise to anybody,” she adds, which speaks volumes about how transformative the right technology can be.
Amplify your nonprofit’s mission
Whether you’re running national programs like US Sailing or managing local initiatives, Jotform Enterprise empowers nonprofits to simplify operations, boost collaboration, and gain insight — all while saving time for what matters most. Learn how Jotform Enterprise can help your nonprofit collect better data, improve coordination, and free up your team’s time to focus more on your nonprofit’s mission.
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