How to limit submissions in a form

Last Update: May 24, 2016

A limit can be placed on the number of submissions a form receives. An expiration date can also be set for the form.

Load the form into the form builder and take the following steps:

1. Click the Preferences button on the top toolbar

2. In the Preferences, look for the "Status" option under General tab.

3. Status has 5 options

On this guide, we will only focus on 3 of the 5 options.

The other two options which are Enable and Disable were explained on a separate guide: How to Enable/Disable a Form?


Disable on date

This allows you to set your form to be disabled on your preferred specific date and time.


Disable on submission limit

This allows you to set a specific total number of submissions allowed for your form. 


Disable on date and submission limit

This allows you to set an expiration date and time to when your form is only allowed to be submitted and, also, set a specific total number of submission allowed during that time frame. 

The form whose Preferences is shown in the screenshot above was set to be disabled either upon receiving Two hundred fifty (250) submissions or at 8:00 PM on 2016 May 15, whichever comes first.


Please note the following:

-The number "250" (not the number in words, "Two hundred fifty") was entered for the submission limit

-A drop-down calendar is used so it will be easy to set an expiration date and also to avoid confusion with the different date formats.

-The time is in the 24-hour format (no "AM" or "PM" included)

-The time is US Eastern Standard Time (server time, not your computer time)

-Time must be entered at least 5 hours before the expiration time (if the expiration time is at 17:00 the expiration time must be set a minimum of 5 hours before it and which is 12:00).


The instant a form reaches its submission limit and/or expiration date it will become disabled.


To re-enable a form that was disabled due to a submission limit being reached and/or the expiration date that was set is already due, do the following:

Scenario 1 - Increase the limit of the submissions

Submission Limit: 250

Expiration Date: (None set)

Example 1: You would like to allow 10 more submissions. Increase the submission limit to 260 (250 current submissions + 10).

Example 2: You would like to remove the submission limit altogether - change the form's status to Enable.


Scenario 2 - Update/Change the date of the expiration

Submission Limit: (None set)

Expiration date: 2016 May 15 at 8:00 PM

Example 1: You would like to change/update the expiration date to 3:30 PM on May 18, 2016. Using the calendar drop-down set a new future date of expiration and set a time on the time field as well(Setting the time to 00:00 will disable the form as soon as the date entered is reached).

Example 2: You would like make the form with no expiration date - change the form's status to Enable.


Scenario 3 - Increase the submission limit and/or update/change the expiration date

Submission Limit: 250

Expiration Date: 2016 May 15 at 8:00 PM

Use the examples in the previous scenarios as a guide, according to the change you wish to make.


Questions? Please let us know below!


35 Comments...


   
abajan (December 03, 2011 at 04:59 AM)

This feature is especially useful when used with a "Unique Submission" setting of either "Loose Check" or "Strict Check".


   
inal (December 11, 2011 at 09:07 AM)

How to setting No Limit Submissions a Form

Thank

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woodhaventeam (December 20, 2011 at 12:07 PM)

Is there a way to make it so a user cannot submit their form if they do not meet specific requirements as defined by the form (in this case it is a job application form - we do not want an applicant to be able to apply if they do not meet our 4 minimum requirements - they are yes/no questions where if the answer is "no" they are not eligible.
Hope that makes sense.
Thanks!

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Rohith VSN (December 31, 2011 at 01:04 PM)

I cannot see the limit submission option. Please help.

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kdarcel (January 03, 2012 at 03:30 AM)

The limit submission option remains unavailable. We were counting on this. When will it be remedied?

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fxr (January 18, 2012 at 09:04 AM)

This feature has been temporarily disabled as it has caused unforeseen problems in other types of form functionality.

We hope to be able to bring it back soon.


   
mjw (January 18, 2012 at 09:51 PM)

Can the time free be estimated when the feature will be back up? We are thinking of moving all of our forms from other form builders to jotform, but rely on being able to add some kind of deadline. Thanks.

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mkaske (January 26, 2012 at 10:06 AM)

Is there a way to get on a notification list so that when this feature is activated we will know?

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eatlantis (February 02, 2012 at 10:15 AM)

Access Denied
niçin geldi bu uyarı acaba...

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klarprospects (March 14, 2012 at 07:17 AM)

Trying to avoid people entering duplicate records in the form, how do i do this?

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KeepsakePortraits (April 03, 2012 at 04:22 PM)

Would love to see this feature reimplemented as well.

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BritishAssociation (April 09, 2012 at 11:05 PM)

Please can you let us know when the feature is going to be re-enabled as we could really do with having this facility. Many Thanks

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gocampo (April 13, 2012 at 04:57 PM)

Hi!

Any chance we have this feature working in the near future? Thanks!

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SJ (April 20, 2012 at 01:02 PM)

Not having this feature is a deal breaker. I am forced to use competing form builder sites which have this feature and Google Doc integration implemented. I will return when JotForm is back on par with the competition.

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MEGSSS (April 25, 2012 at 10:02 PM)

Ditto the above. We really need this ability. Although we will deal with the lack thereof. But please hurry.

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halh (May 17, 2012 at 07:26 AM)

There are a number of variations on this theme. The original intent was to close a form based on previous number of submissions or date. I'd like to limit submissions within a field and display a message, e.g. "This course is full, you are on a wait-list" but still permit the other fields to be completed.

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hac (May 29, 2012 at 01:21 PM)

Is there still no update on it?

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swelch (June 17, 2012 at 03:43 PM)

Not having this feature is really making things more difficult for me. Can you give some idea when this will be back?

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J2O (July 30, 2012 at 09:32 AM)

You guys really need to get this feature back in JotForm! Its the one thing missing from this great script!

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slimflimzy (August 20, 2012 at 04:05 PM)

Adding to the above:
Please, oh please reimplement this OR supply alternatives for achieving a similar effect manually.

I don't see how a form can be safe if a user can send limitless replies...

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guest_23469352858062 (December 13, 2012 at 12:33 AM)

It's Very Very Good...But need also
this kind of same feature for some of form field...or " No " duplicate entry for form field..Date or Time or
Drop Down Box or Radio Button or Check box...ect


   
rokynrobyn (February 08, 2013 at 12:50 PM)

Is there a way to set limits on options. For example, 10 people can submit option 1 and then option 1 will be disabled, not the entire form?

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ASRA (April 01, 2013 at 09:33 PM)

This feature completely failed to work for me. I set a limit of 148 submissions on a form, but the form kept on receiving submissions into the 150s before I realised and manually cut off access.

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SMF_Test (August 07, 2013 at 11:31 PM)

Is this feature not working? or not available for free plan holders?

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TerriA (December 04, 2013 at 07:32 PM)

What time zone is used? How will I know that 17:00 hours is 5 pm MST or 5 pm CST or 5 PM EST, etc. I am in MST time and need the form to turn off at 5 pm.

Thanks

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a2derbydimes (March 11, 2014 at 09:42 AM)

Being able to set a submissions limit is great, but it doesn't work perfectly. My form, to register a limited number of people for an event, asks users to pay a fee via PayPal and they're directed to PP after they click Submit. It seems that JotForm counts toward the submissions limit any instance that the form is filled out and the user clicks Submit -- regardless of whether they completed the PP transaction. For example, I embedded the form on a web page, so when someone reported an issue I sent test submissions sans PayPal payment from four different browsers. What makes this even more frustrating is that after resolving the user's issue, I deleted my test submissions from the "incomplete payment" area, thinking that would ensure they wouldn't be counted toward the limit.

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GreatKIDS (March 19, 2014 at 11:53 AM)

Is there a way in the warning message to embed or ?? so that they are redirected to a second form that puts them on a waiting list?

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mastajwood (May 06, 2014 at 03:22 PM)

So, if I have 4 seats available at 9am, once 4 payments are processed those seats are booked and they will get a message saying "this trip is full"

How can you set it so they can book a seat on the next trip which is at 12pm?

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groupsing (October 22, 2014 at 03:33 AM)

if i want to set a pop up window to let know about the form is close, and how to set thanks

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bounysf (December 29, 2014 at 02:02 AM)

Is there any way to set limit for each answer?

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bounysf (December 29, 2014 at 07:56 AM)

is there any way to set limit/quota for each choice in multiple choice question?

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mmarlin74 (January 13, 2015 at 11:26 AM)

Is it possible to set a limit based on the number they select in a certain field on the form? For example, I would like to cap my event at 60 people, but am allowing multiple people to register per registration form.

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Mark (November 20, 2015 at 03:34 AM)

Is there a way to limit the number of submissions in a calendar month?

ie You can submit 15 submissions through this form in the month of January; another 15 submissions in the month of February; another 15 submissions in the month of March without having to manually reset/extend the parameters at the end of each month?

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Marco (February 03, 2016 at 08:01 AM)

How to achieve that a user who has access with password protection to a report with submissions can delete all the entriess after he has received the excel file

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IDOEWebmaster (March 31, 2016 at 10:10 AM)

As of today at this time, I don't see the area to set the submission limit under Preferences with the new interface, please check and instruct.
Thanks,

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