How to Download the Submission Files

May 24, 2024

Accepting files with Jotform is possible with the File Upload element. You will receive the files as a link through your form’s notification email. You can also send these files as attachments. On top of that, you can download the files through Jotform Tables.

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When downloading, you can choose to:

Download All Uploaded Files

You can download all uploaded files through Jotform Tables or Jotform Inbox. Here’s how you can do it through Jotform Tables:

  1. On the My Forms page, select the form.
  2. Click the Submissions button in the top toolbar.
Submissions button in My Forms page of Jotform
  1. In Jotform Tables, click the Download All button to open the download options.
  2. Select the Download Attachments option.
Download attachments option in Jotform Tables

Alternatively, you can also click the three-dot menu in the main submissions tab, hover your mouse over the Download option, and click the Download Attachments option.

    Inline Download attachments option in Jotform Tables

    The system will begin zipping your file uploads. You’ll see the following popup informing you that you’ll receive an email with a link to download the zipped file.

      Download confirmation screen when downloading uploaded files in Jotform Tables

      Note

      This process may take some time if your form has a large number of file uploads.

      Download a Specific Set of Files

      You can also download a specific set of files by selecting them through the list. Here’s how:

      1. Select the submissions from the table. You’ll see the number of selected submissions on the Download button.
      2. Click the Download button.
      3. Finally, click the Download Attachments option to begin the download process.
      Download attachments option for selected submissions in Jotform Tables

      Similar to downloading all file uploads, this method isn’t instant. Our system will zip your files and send the zipped file through email.

      Download File Uploads Based on a Time Range

      Downloading files based on a time range is done by filtering them through Jotform Tables. Here’s how:

      1. Click the Filter button.
      2. In the Search In section, click the All Time dropdown.
      3. Choose and click a time range from the list beside the calendar.
      Filter data in Jotform Tables
      1. Click anywhere outside of the calendar/time range modal to set your filter.
      2. Click the Apply Filter button. Your filter is now active.
      Apply Filter button when filtering data in Jotform Tables
      1. Click the Download All button and then the Download Attachment option.
      Download attachments option for filtered data in Jotform Tables

      Download Individual Files

      If you want to download an individual file, click on the cell that contains the file icon and click the Green download icon:

      Download icon for individual file upload download in Jotform Tables
      Contact Support:

      Our customer support team is available 24/7 and our average response time is between one to two hours.
      Our team can be contacted via:

      Support Forum: https://www.jotform.com/answers/

      Contact Jotform Support: https://www.jotform.com/contact/

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