Refund Request Letter

A refund request letter is a formal document addressed to a merchant or service provider, requesting a refund for a product or service that did not meet the expectations of the customer. The letter typically includes details of the purchase, the reason for the refund request, and any supporting documentation such as receipts or order numbers. If you are a merchant or a service provider, you can use this Refund Request Letter from Jotform to collect refund requests with e-signatures on any device.



Feel free to update the terms of this Refund Request Letter, change text fonts and colors, add or remove fields, and make other design changes with our drag-and-drop builder. Once your fully-customized Refund Request Letter is ready to go, share it with customers via email so they can fill it out and submit it in seconds — a great way to minimize messy paperwork and automate your workflow. By streamlining your e-signature process with Jotform Sign, you can save time better spent where it counts.