​​20 real-world stories: How top organizations scaled with Jotform Enterprise

As organizations face increasingly complex data and security requirements, we have seen our customers rise to the challenge with incredible ingenuity and vision. It is a privilege to provide the robust, high-security platform that turns these complex operational hurdles into streamlined, scalable successes. To celebrate the remarkable work being done by our customers, we are highlighting 20 top organizations that are using Jotform Enterprise to push the boundaries of what’s possible.

Driving operational excellence across global infrastructure

1. The Financial Times completely transformed how it manages its global event and conference program, FT Live, by reducing speaker application review times by 80 percent. By moving away from manual spreadsheets and using Jotform Enterprise to centralize submissions, staff turned a mountain of data into an efficient workflow engine for their prestigious events. Janet Woodcock, head of operations for FT Live, noted that the platform allows the organization to “get the right information from the right people at the right time,” ensuring its high-profile events remain world-class.
2. In the aviation industry, Jazeera Airways has made massive strides in sustainability by eliminating over 4,400 pounds of paper waste annually by digitizing forms with Jotform Enterprise. It also saved three hours per workflow by digitizing critical cockpit and cabin crew checklists. The move to digital wasn’t just about efficiency; it was about accuracy. Abdullah Ajin, software development manager at Jazeera Airways says, “Jotform Enterprise helped us digitize everything to eliminate manual paperwork and reduce paper waste and printing costs.”
3. The San Francisco Bay Oakland International Airport unified its multi-departmental approvals and security protocols into a single digital workflow. Staff also transformed a days-long permit process into a five-minute digital application, keeping 11 million passengers moving more efficiently. The airport now manages everything from access to restricted areas to tenant improvements through a centralized portal, ensuring that every stakeholder is aligned in real time.
4. Excel London, one of Europe’s premier exhibition and convention venues, automated 94 percent of its manual exhibitor emails using Jotform Enterprise. This allowed its team to focus on high-level event production while the platform handles the high volume of routine communication. By using automated workflows, staff have significantly reduced the back-and-forth that typically bogs down large-scale event planning, enabling them to deliver a premium experience for thousands of exhibitors.
5. The Michael Cassel Group, a global theatrical producer for hit shows like Hamilton, saves 160 hours annually by automating 80–90 percent of its personnel data collection. Staff use Jotform Enterprise’s integration with Salesforce to manage thousands of cast and crew members across multiple continents. “Now that we’ve transitioned to Jotform Enterprise,” says Michelle Sverdloff, production administrator, “we’re automating manual processes.” 

Powering the future of education and collegiate athletics

6. By digitizing student-athlete health forms and payment processes, the University of Michigan Athletic department saves $50,000 annually and reclaimed hundreds of administrative hours that are now spent supporting elite athletes. “The time we save by not having to manually enter data is invaluable,” the department shared, noting that the transition to digital has improved both compliance and the athlete experience.
7. With a focus on security for over 26,000 students, Pasadena City College successfully secured campus-wide data collection. The college used single sign-on (SSO) and two-factor authentication to empower staff while keeping sensitive student information protected. It transitioned hundreds of paper processes — from scholarship applications to COVID-19 screenings — into a secure, centralized environment that meets rigorous IT security standards.
8. The American University of Sharjah reduced its event registration processing time by 80 percent. After the pandemic accelerated its digital transformation, the university now runs over 130 different processes across 20 departments using the Enterprise platform. This shift has allowed the university to maintain its high standards of student service while scaling its administrative capabilities without adding additional headcount.
9. By automating its student housing and accreditation applications, North-West University reclaimed 46 full days of administrative time. This transition also boosted its data-transfer accuracy by 25 percent. With Jotform Enterprise’s logic and branching features, the university could  ensure that students only saw the questions relevant to them, significantly reducing the number of errors and incomplete submissions.
10. As one of the largest school districts in the U.S., Miami-Dade County Public Schools uses the platform to manage everything from magnet school registrations to daily payroll. Its automated time-off and attendance app has “spread like wildfire” across the district for its ease of use. Administrators noted that “it used to take days to get signatures and approvals; now, it’s done in minutes from a smartphone.”
11. The process of identifying gifted students in Henrico County Public Schools was once time-intensive and paper-based, but digitizing it saved the district a total of 112 workweeks. What used to be a back-and-forth process involving hundreds of teachers and parents is now a streamlined, secure digital workflow that ensures no student’s application is lost or delayed.
12. Focusing on scalability, the Anaheim Union High School District digitized records for 26,000 students across 21 campuses. By moving to a multiuser Enterprise plan with unlimited forms, the district now saves 40 hours of clerical work every week through automated workflows. Jotform Enterprise also allowed the IT team to provide customized solutions for every department, from athletics to health services, under one secure umbrella.

Advancing public health and government service standards

13. Rady Children’s Health of Orange County (RCHOC) built a custom, no-code app to support its accreditation as a level 1 trauma center. By centralizing 25-plus clinical protocols that were previously stored in physical binders, the organization saved 65 workdays annually. Mary Maginas, trauma program manager at RCHOC says, “We are at the forefront of digital innovation. Not a lot of other healthcare centers have an app. People think it’s really cool.”
14. Jefferson Healthcare met the challenges of the COVID-19 pandemic head-on by managing 2,000 vaccine appointments online, helping it achieve a 90 percent vaccination rate. Today, it uses the same tools to automate its entire employee onboarding and HR workflow. The ability to collect HIPAA-compliant digital signatures has enabled the organization to move at a speed that was previously impossible in a rural healthcare setting.
15. Rhinogram, a leader in telehealth, saves 3,000 hours every month by integrating secure forms into its platform. This automation allows healthcare providers to spend more time on patient care and less on data entry. Estel Powell, vice president of operations and strategy at Rhinogram says, “What’s really awesome is users can go through and set a cadence for how frequently they want to remind patients about their appointments.”
16. The County of Marin digitized 100 percent of its public service forms with Jotform Enterprise. From marriage licenses to COVID-19 screening, staff have made government services more accessible and transparent for every citizen in the county. By using the platform to bridge the gap between residents and local government, the county has significantly increased the speed of service delivery for the community.

Scaling social impact and economic development globally

17. The Arbor Day Foundation processed 1.4 million tree-planting request submissions with Jotform Enterprise. Automation allowed the organization to handle a massive volume of environmental data without increasing administrative overhead. This efficiency ensures that more resources go directly toward its mission of planting trees rather than managing paperwork.
18. The Latin American Association (LAA) modernized its operations by using Jotform Enterprise to centralize data and gain administrative oversight. Catherine Warren, director of operations, noted, “The really big thing was the admin control and being able to see who has access to what.”
19. 1Berkshire, an economic development nonprofit in Massachusetts, leveraged white-labeling features to deliver a professional, branded portal for its local business members. The portal unified its new-member intake process and increased the perceived value of its services. By presenting a polished, custom-branded interface, the organization strengthened its identity as a leading resource for businesses in the Berkshire region.
20. With his digital consultancy, Empire Blueprint, CEO John Pierre helps million-dollar businesses transform their data management processes to find greater efficiency. By automating his own enterprise resource planning (ERP) implementation process, he saved seven weeks of administrative time. “Jotform Enterprise isn’t just a form builder; it’s a business transformation tool,” Pierre says, emphasizing how it helps his clients reclaim time for their personal lives.

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Find out how other industries are scaling operations and automating workflows: Discover the top 20 sectors that Jotform Enterprise empowers.

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