QuestionPro is a great software solution for creating surveys that measure customer experience, employee engagement, and other organizational key performance indicators. With QuestionPro, organizations can add different types of questions to their surveys, such as rating scale, multiple choice, and open-ended questions; they can also use branching logic to create a more relevant user experience for survey respondents. QuestionPro even offers customizable thank-you pages to close the loop and allows organizations to export survey data for analysis.
However, while QuestionPro has a lot of pros (pun intended!) and is a good choice for many organizations, it may not be the right surveying tool for others due to its cost, features, or usability. If you want to explore some QuestionPro alternatives, you’ve come to the right place.
6 notable QuestionPro alternatives
Jotform is an easy-to-use QuestionPro alternative that’s capable of creating customer experience surveys, employee engagement surveys, tests and much more. It comes with over 880 survey templates, so you never have to create a survey from scratch. Using its simple drag-and-drop functionality, you can customize each template down to the fonts and colors — no coding experience required.
Jotform offers a free plan in addition to paid plans that start at $34 per month.
SurveyMonkey is also easy to use, offering survey templates and pre-written questions. Plus, SurveyMonkey offers multiple options for survey distribution, such as via a link, social media, mobile phone, and email. It also has a powerful survey review tool that estimates how long your survey will take to complete and what your overall completion rate will be.
“SurveyMonkey can be used for free with limited features, but you’ll need to pay for more advanced features, like being able to create unlimited surveys and having more than 1,000 responses,” says Jonas Østergaard Pedersen, international search engine marketing (SEM) manager at EcoOnline, a learning management software company. “SurveyMonkey’s analytics tools are also very user-friendly, allowing you to export your results in several formats (including CSV) for further analysis in Excel or Google Sheets.”
SurveyMonkey has multiple plans, including a basic free plan and paid plans beginning at $25 per user per month for teams of three or more.
“The best alternative for QuestionPro is SurveyLegend,” according to Andrew Griffith, founder at Garden Furniture, which sells quality outdoor furniture. “You can design stunning surveys, and it allows you to alter their appearance and display the results with attractive and illuminating graphics. It is a good option because it provides useful services even with the free version. The ease of use makes it a wonderful choice.”
SurveyLegend has a free plan and paid plans starting at $15 per month. It also has a 100 percent money-back guarantee, a feature not seen in many survey tools.
Qualtrics is a leading experience management software that helps organizations better understand every interaction they have with customers and employees. Ideal for enterprise organizations with complex survey needs, Qualtrics offers several different survey products. It’s easy to use and comes with an intuitive drag-and-drop survey tool.
Qualtrics also has a review analysis tool that assesses survey questions in real time, offering suggestions to make them more effective in order to increase response rates.
Each Qualtrics product has its own pricing, and you’ll need to contact Qualtrics for more details.
Alchemer, formerly SurveyGizmo, is a survey tool designed specifically for market researchers and customer experience professionals. It works well for businesses of all sizes and helps them better understand their markets, customers, and employees. Alchemer offers as many as 43 different question types to use in surveys, in addition to custom branding, branching logic, and more. It also delivers solid security with 256-bit data encryption.
“Alchemer is a great option for small businesses because it has a lower cost than QuestionPro and it offers many of the same features, including the ability to create surveys, analyze results, and export data,” says Harry Gallagher, CFO at Life Part 2, a retirement planning firm.
Alchemer has various plans for different products, including a free plan and paid plans starting at $55 per user per month.
Typeform is a survey software that prides itself on making interesting and engaging surveys and forms that people enjoy completing. It comes with over 140 prebuilt survey templates that are easy to fully customize using its drag-and-drop survey builder, and organizations can use built-in photo and video libraries to make their surveys more visually appealing. Typeform also offers conditional branching logic, easy data sharing, and custom reports.
Typeform has a basic free plan, in addition to paid plans starting at $25 per month.
These QuestionPro alternatives are only a few of the available options out there. Are there others you think are noteworthy? Share them in the comments below.