Is Barracuda Messenger HIPAA compliant?

George Davidson
Mar 12, 2021

No, Barracuda Messenger isn’t HIPAA compliant. There’s no mention of HIPAA or a BAA on the company’s website.

Barracuda Messenger provides end-to-end encryption for communications, enabling you to exchange both video and audio calls as well as text messages in a confidential, secure environment.

Even though Barracuda Messenger secures conversations in all locations and on all devices, the security features aren’t sufficient to meet HIPAA requirements. Also, Barracuda Messenger makes no mention of signing a business associate agreement (BAA).

Covered entities looking for a video and text messaging platform for PHI should use another tool that meets HIPAA requirements.

Product details

Company Logo

Business Associate Agreement


HIPAA Compliant




Product description

Barracuda Messenger is a tool that encrypts text messages and audio and video calls, allowing communication without restrictions. Choose either group correspondence or one-on-one interactions, depending on your needs for each conversation.


Readers should perform their own research before making the final decision. The information on the JotForm HIPAA Compliance Checker does not constitute official healthcare or legal advice. JotForm is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

If you see any incorrect, incomplete or inaccurate information, please request correction by filling the form below.

Request Correction