Does Google Hangouts enable HIPAA compliance?

Google Hangouts is a communication platform available through Google Workspace. The chat messaging feature in Google Hangouts appears to meet HIPAA compliance standards. These controls should be configured before using Google Hangouts for protected health information (PHI). Covered entities must obtain a signed business associate agreement (BAA). If your organization is planning to use Google Hangouts for PHI, refer to Google’s user guide for detailed information about security and privacy controls.

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Google Hangouts is a communication platform that offers messaging for individuals and businesses. This cloud-based service provides three methods of communication: video chat, VOIP, and instant messaging.

This web page was updated on September 28, 2022.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

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