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Is DocuSign HIPAA compliant?

Yes, DocuSign has defined itself as HIPAA compliant. DocuSign states that its security and privacy features are in full compliance with HIPAA standards. DocuSign will also sign a business associate agreement (BAA).

DocuSign falls into the category of a business associate when healthcare providers use its services for protected health information (PHI). DocuSign offers AES 256-bit encryption for data in transit and at rest. This encrypted information is held on the DocuSign servers, and the company doesn’t have access to the information.
DocuSign is fully compliant with the security and privacy requirements of HIPAA. DocuSign also meets Health and Human Services (HHS) standards for digital signatures.
This service enables HIPAA compliance through its digital tracking system. Each e-signature has a tamper-proof audit trail that’s fully traceable. DocuSign data centers are SOC2 audited and ISO 27001-certified.
Customers can trust the authenticity of e-signatures through signature verification. When signing a document, the service captures unalterable information, including names, email addresses, timestamps, signing location, public IP addresses, and document completion status.
While DocuSign offers essential encryption, auditing, and security standards, it’s the responsibility of each customer to ensure that they share and access PHI in a HIPAA-compliant manner.
If your healthcare organization is using DocuSign for PHI, then you are only HIPAA compliant after obtaining a signed BAA. Customers need an enterprise account to access the necessary security features and get a BAA. Once you have a BAA in place, you can use DocuSign for HIPAA-compliant e-signatures.

Product details

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Business Associate Agreement


HIPAA Compliant




Product description

DocuSign offers electronic signature technology for transaction management. Use these services to send documents such as contracts or patient consent forms. These e-signature features are helpful because they save time and streamline the contract signing process.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

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