Is FreshBooks HIPAA compliant?

No, FreshBooks has declared that it does not meet HIPAA compliance standards. Also, its website has no information about obtaining a signed business associate agreement (BAA).

FreshBooks provides security and reliability safeguards that align with certain HIPAA requirements, such as 256-bit SSL encryption and firewalls to protect stored data.

While FreshBooks’s digital and physical security features seem to comply with HIPAA standards, there is no mention of HIPAA compliance on the company’s website. The company also doesn’t offer information about obtaining a signed business associate agreement (BAA), which is a requirement for covered entities under HIPAA.

Since FreshBooks doesn’t specify what it’s security protocols are for protected health information (PHI) and doesn’t offer to sign a BAA, covered entities should choose different invoicing software.

Product details

Company Logo

Business Associate Agreement


HIPAA Compliant


Product description

FreshBooks provides simple, cloud-based accounting solutions with invoicing and bookkeeping features for small and medium-sized businesses.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

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