FreshBooks does not appear to meet HIPAA compliance standards.
FreshBooks provides security and reliability safeguards that seem to align with certain HIPAA requirements, such as 256-bit SSL encryption and firewalls to protect stored data.
While FreshBooks’s digital and physical security features seem to comply with HIPAA standards, there is no mention of HIPAA enablement on the company’s website. The company also doesn’t offer information about obtaining a signed business associate agreement (BAA), which is a requirement for covered entities under HIPAA.
Since FreshBooks doesn’t specify what its security protocols are for protected health information (PHI), covered entities should consider other invoicing software options.