Does GoToMeeting enable HIPAA compliance?

GoToMeeting has stated that it enables HIPAA compliance. This service provides security features that appear to adhere to HIPAA regulations for the healthcare industry.

GoToMeeting provides technical, physical, and administrative safeguards for online meetings and videoconferences. According to the GoToMeeting website, these security controls meet or exceed HIPAA technical standards. One of these features is end-to-end encryption. Data in transit uses AES 128-bit encryption, including chat information, audio, and video files.

Additionally, logs of session activity and account connection create an audit trail. Account managers can access management and reporting tools to see account activity. When an account is inactive for a certain period of time, an automatic log-off feature requires a new login before the information can be accessed again.

Only authorized individuals can access accounts. Access security features include password protection and unique meeting codes. Meeting organizers have full control over who can join each meeting. GoToMeeting verifies a user’s identity through a unique email address and password.

Product details

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Online Meeting

Product description

GoToMeeting offers online videoconferencing, screen sharing, and meeting services, with desktop applications that support collaboration and communication. These tools are available for PCs, Macs, and mobile devices.

This web page was updated on October 02, 2023.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

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