Teamviewer states that it enables HIPAA compliance. The company will sign a Business Associate Agreement (BAA) for customers who want to use the service for Patient Health Information (PHI). It also offers HIPAA security measures including physical, network, and process security practices.
Teamviewer states that it is a HIPAA-friendly remote access solution that allows users to access devices no matter where they are. Security is a key objective for Teamviewer. The company has received multiple security certifications from A-LIGN, a provider that helps businesses implement HIPAA security features.
All of Teamviewer’s remote support, remote access, and online collaboration features maintain privacy and security. This includes end-to-end encryption, which is why many companies trust Teamviewer.
HIPAA has strict standards for the privacy and confidentiality of patient information. When using computers, networks, and mobile devices for PHI, all access and management must follow HIPAA regulations. Additionally, every employee must receive regular HIPAA training. Teamviewer’s security and privacy practices appear to meet HIPAA standards.
Before using Teamviewer with PHI, you must get a signed BAA from the company. Submit an inquiry to Teamviewer customer service for assistance in obtaining the BAA. A signed BAA might be available only for organizations that meet a specific spending threshold.