Does SendGrid enable HIPAA compliance?

SendGrid doesn’t mess around when answering this question: “Twilio SendGrid does not natively support HIPAA (Health Insurance Portability and Accountability Act) compliant data transmission.” 

The platform doesn’t offer any encryption or security measures beyond simple mail transfer protocol (SMTP). SendGrid suggests its users encrypt their emails themselves if they are worried about HIPAA compliance and provide a secure download link for sensitive documents. 

There is no mention of a Business Associate Agreement (BAA) on the SendGrid website.

Product details

Company Logo

Product description

SendGrid is a cloud-based email delivery system with a proprietary mail transfer agent (MTA). The platform offers seamless integration with other major software platforms.

This web page was updated on March 22, 2024.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

If you see any incorrect, incomplete or inaccurate information, please request correction by filling the form below.

Request Correction

Get professional solutions with Jotform Enterprise

Discover how Jotform Enterprise can benefit your organization. Automate, collaborate, and scale with ease.