Yes, Webex is HIPAA compliant, as Cisco, the company behind Webex, will sign a Business Associate Agreement (BAA). Cisco provides users with a thorough explanation of its security practices for HIPAA compliance.
Just so you know
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Healthcare organizations can use Webex as long as they get a signed BAA from Cisco. Webex’s administrative and technical measures meet HIPAA requirements. However, healthcare practices must ensure that Webex is configured correctly. Cisco clearly states the responsibilities of both parties (Cisco Webex and the customer) for HIPAA compliance. Cisco Webex is responsible for protecting the confidentiality, privacy, and security of PHI, whereas the healthcare provider is responsible for properly classifying and maintaining data. Cisco also offers a Webex HIPAA Self-Assessment. Customers just need to contact their account managers.
