Is HubSpot HIPAA compliant?

No, HubSpot has informed that it is not HIPAA compliant. The company’s terms of service state that it doesn’t comply with HIPAA regulations.

HubSpot states that it isn’t a HIPAA-compliant service, so covered entities shouldn’t use it for PHI. On HubSpot’s terms of service page, the company states that its services don’t comply with industry-specific regulations like HIPAA.

HubSpot is clear that customers may not use its services for communications that are subject to these laws. The terms of service forbid the processing or storage of sensitive health information.

Also, HubSpot won’t sign a Business Associate Agreement (BAA), which is a requirement for HIPAA compliance.

Product details

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Business Associate Agreement


HIPAA Compliant



CRM Services

Product description

HubSpot provides software products for sales and inbound marketing. These tools offer business solutions for content management, social media marketing, search engine optimization, and web analytics.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

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