Does Zoom enable HIPAA compliance?

Zoom for Healthcare is made specifically for healthcare providers. The access control feature allows only authorized personnel to access ePHI. Zoom for Healthcare also has activity logs and audit controls to register attempts to access ePHI.

Zoom has Advanced Encryption Standard (AES) encryption and uses 256-bit keys to protect its meetings. For HIPAA accounts, Zoom enables “Fully Encrypted Persistent Chat,” an encrypted messaging system through which public-key cryptography and private keys are generated and can be stored only on users’ devices. Zoom incorporates additional security measures, to ensure the privacy of PHI. There are two different user authentication requirements, as well as access control measures, which regulate who or what can view or use resources on the platform.

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Zoom is a cloud-based video conferencing and online chat service that’s used for telecommuting, healthcare, distance education, and socializing.

This web page was updated on September 18, 2023.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

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