Does ShareFile enable HIPAA compliance?

The ShareFile service uses secure connection and encryption standards to protect PHI.

Just so you know

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ShareFile offers HIPAA-friendly tools that allow healthcare providers to exchange data and files with patients and third-party providers. A secure SSL/TLS connection maintains the privacy of protected health information (PHI) in transit. And data at rest is secured with AES 256-bit encryption.

These security tools provide bank-level encryption for email, attachments, and files. Healthcare providers can move PHI between local storage and HIPAA cloud storage as needed. Check-in and checkout systems ensure that everyone works on the latest version of a file. Audit controls let administrators see the history of access, including account usage and access to folders and files.

Users can create individual accounts tied to unique email addresses; single sign-on is also available. Other HIPAA-related features include session timeout due to inactivity, identity management, and account lockout after five failed attempts.

ShareFile integrates with a variety of other tools, including Microsoft Outlook.

Mobile apps are available for Android, iOS, and more. Cloud syncing gives users access to current information on all devices. This streamlined healthcare collaboration system also provides e-signature features for digital document signing.

HIPAA features are available only for customers with a Premium plan.

Product details

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Product description

ShareFile is a content collaboration system that uses a secure platform to distribute files and transfer data safely. Documents and folders sync in cloud-based storage that allows users to share and access protected information. It was acquired by Citrix Systems in 2011 and thus also called as Citrix ShareFile.

This web page was updated on September 28, 2022.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

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