Yes, ActiveCampaign has affirmed that it is HIPAA compliant. This service offers security features that align with HIPAA regulations, and ActiveCampaign will sign a BAA.
HIPAA compliance is available with ActiveCampaign’s Enterprise plan. The security page states that ActiveCampaign will meet HIPAA standards for enterprise-level customers, but no further information is available about specific security features for HIPAA compliance.
The company stresses that each customer is responsible for using the service in a HIPAA-compliant manner. ActiveCampaign provides security to support these needs. According to the HIPAA Security Rule, entities and business associates must take reasonable steps to protect PHI, including end-to-end security.
ActiveCampaign will sign its own Business Associate Agreement (BAA) with covered entities. Covered entities must have an enterprise plan and complete a signed BAA before using this service for PHI.
ActiveCampaign is a Software as a Service (SaaS) provider offering marketing automation, email marketing, and other CRM tools.
Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.