Does MyFax enable HIPAA compliance?

MyFax offers a variety of security and privacy features, but it isn’t clear from the website whether this service meets HIPAA requirements. The privacy features of this digital faxing service are more robust than traditional fax machines, but they may not be sufficient for protecting health information.

The company J2 Global owns both MyFax and eFax. These platforms are similar, but there are notable differences in privacy, security, and faxing capabilities. MyFax suggests that covered entities use services from its partner, eFax Corporate.

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MyFax provides digital, internet-based faxing services, allowing customers to fax documents to a recipient’s email address. These fax services are available via computer, phone, or tablet.

This web page was updated on October 02, 2023.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

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