No, MyFax isn’t HIPAA compliant. Covered entities shouldn’t use this service for protected health information.
While MyFax offers a variety of security and privacy features, this service doesn’t meet HIPAA requirements. The privacy features of this digital faxing service are more robust than traditional fax machines, but they aren’t sufficient for protected health information.
Also, MyFax won’t sign a business associate agreement (BAA).
The company J2 Global owns both MyFax and eFax. These platforms are similar, but there are notable differences in privacy, security, and faxing capabilities. MyFax suggests that covered entities use services from its partner, eFax Corporate, which is HIPAA compliant and will sign a BAA.