Is MyFax HIPAA compliant?

No, MyFax has not stated that it is HIPAA compliant. Covered entities shouldn’t use this service for protected health information.

While MyFax offers a variety of security and privacy features, this service doesn’t says that it meets HIPAA requirements. The privacy features of this digital faxing service are more robust than traditional fax machines, but they aren’t sufficient for protected health information.

Also, MyFax won’t sign a business associate agreement (BAA).

The company J2 Global owns both MyFax and eFax. These platforms are similar, but there are notable differences in privacy, security, and faxing capabilities. MyFax suggests that covered entities use services from its partner, eFax Corporate, which is HIPAA compliant and will sign a BAA.

Product details

Company Logo

Business Associate Agreement


HIPAA Compliant


Product description

MyFax provides digital, internet-based faxing services, allowing customers to fax documents to a recipient’s email address. These fax services are available via computer, phone, or tablet.


Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

If you see any incorrect, incomplete or inaccurate information, please request correction by filling the form below.

Request Correction