Customer Tracking App

About this template

A customer tracking app is used by customer service departments for collecting and managing customer support issues. This all-in-one Customer Tracking App from Jotform bundles together several useful forms for tracking customer information, onboarding, support tickets, feedback, email sign-ups, and recorded call details. Customers can download this app on their preferred device to fill out the appropriate forms. Submitted data is auto-synced to easy-to-understand companion spreadsheets and stored in your secure Jotform account, where customer service agents can access and manage customer data from any device.

Customize this app template to suit your needs with our no-code app builder. Simply drag and drop to add or change form elements, edit form text and fields, upload your logo, create a custom app icon and splash screen to match your company’s branding, and more. Once you’re done, customers and customer support agents can access and download your app via email invite or with the app link. Track and manage your customer support tickets from a single app with this readymade Customer Tracking App from Jotform.

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