Profile Image Aytekin Tank is founder of JotForm. He currently leads the JotForm development team. He loves to hear from JotForm users. Feel free to shoot him an email at aytekin at

Welcome to the JotForm blog, where you can read about new JotForm features and find helpful online form tips for creating top-notch forms, user case studies, and much more.

Feel free to stay a while, drop a comment or two, laugh at our corny jokes, and make sure to share the articles you like on social media.

Flexible Data Integration with Salesforce

April 19, 2012
Salesforce is probably the most popular Customer Relationship Management tool. What makes it great is that it is highly customizable. You can customize the data fields for your contacts and leads according to your business needs. 


Today, we are happy to announce our new integration with Salesforce. The great thing about JotForm’s Salesforce integration is that you can take advantage of the flexibility of both SalesForce and JotForm. You can basically map fields on your JotForm form to the fields on your Salesforce database.

Salesforce allows you to track and disperse leads to your team members. JotForm allows you to create great looking and flexible lead generation forms. So, integration of your JotForm form data with Salesforce database means that you can now quickly capture more leads and speed up your sales. 

How to Setup Integration

It takes only few minutes to setup an integration with Salesforce. Here is a step by step guide:

1. Click on Integrations button on the Form Builder. Then select Salesforce

2. Next, enter your account  credentials. 

3. Now, choose the type of data that will be transferred from the form. Use "Contact" or "Account" for people and "Lead" for companies. 

4. On this step, map your form questions with the data fields on your Salesforce database. 

5. That's all. Click on "Complete Integration" button once you're finished. 

Give it a try today! If you have any suggestions or problems feel free to send us a comment below. 


ywammadison (April 19, 2012 at 01:34 PM)

This is great and extremely timely news. Thanks!

berlyellis (April 19, 2012 at 04:45 PM)

Wow! this could be amazing for us... question about DropBox... can we upload multiple photos (like 8) at a time??

View Answer

Ang (April 20, 2012 at 11:52 AM)

Just wondering if this would ever work with accounts. We converted all our leads. Everything is an account now.

View Answer

otabo (April 21, 2012 at 08:22 AM)

So beautiful I could cry, but I need it to map custom fields which aren't showing up in the JotForm drop down list. How can I add them? Or is that in the future?

View Answer

theresaislo (April 24, 2012 at 01:33 PM)

Couldn't be more excited! Now we just need an integration with Vertical Response and JotForm will have thought of everything for us!

vinautomatic (April 25, 2012 at 12:57 PM)


you guys are doing amazing amazing things improving this product over time, the last few changes and this one, again, amazing. A free form marketplace. Other form builders can't touch that. Just don't forget what you guys said to one of my comments about a year ago when you get bought out for what I'm estimating to be approximately $50 mil ;)

Terri (May 04, 2012 at 05:59 AM)

I was really excited to see the integration with Salesforce as I was just about to stop using JotForm and use something else.

I have just tried to convert my first form to integrate with Salesforce but I noticed I cannot Map my Form Fields with Custom Fields in Salesforce - "Lead Custom Fields & Relationships". I noticed another question along this line. Is this something that is going to be included very soon or will it be some time away?

This is a really important feature as I have many custom fields when capturing leads. Thanks for your help.

View Answer

Kisha (May 15, 2012 at 08:48 AM)

Are there any plans to integrate with objects other than a contact or a lead?

View Answer

falegado (May 17, 2012 at 10:06 PM)

Do you have a timeline on when integration with Salesforce custom object and custom fields will be available?

View Answer

dmac (July 17, 2012 at 07:09 PM)

When I enter the credentials, it says "API is not enabled for this Organization or Partner". Is that because we are only using the Professional Edition? Or do I need to tell SF to trust Jotform (Although I though the token takes care of that)?

View Answer

ESIInternational (August 19, 2013 at 03:34 AM)

where & how do i get the security token ?

View Answer

Ed (August 28, 2013 at 05:30 PM)

Is this documented more fully somewhere?

Or in any event... if someone fills out a form with an email address that is already in Salesforce, what happens? Can I have it still create a new lead?

View Answer

totowaairsoft (October 02, 2013 at 09:20 PM)

Does it work with Group addition?

View Answer

deliciousnm (January 24, 2014 at 06:34 PM)

Hi, I've tried the integration multiple times and although it gives me a success message on the JotForm side nothing gets imported into SalesForce. Please help!

View Answer

leae (February 09, 2015 at 02:02 AM)

Is it possible to transfer the geocoded data from the plugins? We are really wanting to map our contacts within salesforce. Has anyone done this?

View Answer

mflanagan (July 20, 2015 at 09:49 AM)

Can a form be preloaded with certain information pulling from an opportunity in Salesforce?

View Answer

Pablo (September 30, 2015 at 06:18 AM)

I'd like to know if this is a real-time integration or you do batch updates every certain time.
I've created several records in the JotForm without any error message but nothing arrived to salesforce.
Any help?
Thank you

View Answer

fferraro (May 23, 2017 at 01:14 PM)

Hello, how do I get the authentication token?

Thank you.

View Answer

Adyatmaka (June 30, 2017 at 10:55 AM)

In the authentication page,
Match your field there is a drop down but nothing to select.
I cannot continue to completing integration.

View Answer

Send Comment