CSAT Evaluation Form (Internal)

CSAT Evaluation Form (Internal)

CSAT Evaluation Form (Internal) Form Preview
Customer Satisfaction Evaluation Form
  • Customer Satisfaction Evaluation Form

    (Internal Use Only)
  • Customer Services values your opinions about our offered services. Please take a few minutes to complete this CUSTOMER SATISFACTION EVALUATION Form. All forms received by Customer Services are used to gauge the effectiveness of our services, and to develop improved IT Support Services.

  • Employee Information:

  • POINT SYSTEM EQUIVALENT
    CODES
    MARKS
    5 - Consistently Exceed Expectations 95%-100% Excellent Marks
    4 - Frequently Exceed Expectations 85%-94% Very Good Marks
    3 - Meets Expectations 75%-84% Good Marks
    2 - Occasionally fails to meet expectations. 65%-74% Average Marks
    1 - Consistently fails to meet expectations 64% or less Failed Marks

  • Evaluation Questions:

  • Should be Empty:
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