Infrastructure Forms
About Infrastructure Forms
Infrastructure forms are structured documents used to request, track, and document infrastructure work such as IT infrastructure changes, facility upgrades, network setup, and operational improvements. They help teams collect consistent details about infrastructure needs, scope, timelines, risk, approvals, and implementation steps so changes can be planned and executed safely. Infrastructure forms are commonly used by IT teams, facilities departments, operations teams, and project managers for requests like network provisioning, server changes, hardware installation, building utilities maintenance, and site readiness planning. By standardizing infrastructure workflows, these forms reduce miscommunication, improve accountability, and create clear records for audits and follow-up.
With Jotform, infrastructure forms can be created quickly using a no-code, drag-and-drop Form Builder and customized for different infrastructure categories. Conditional logic can show different fields for IT vs facilities requests, and file upload fields can collect diagrams, specifications, photos, or vendor documents. Submissions are stored in Jotform Tables, making it easy to track infrastructure requests by site, priority, and status. Automated notifications can route submissions to the right team and alert stakeholders when urgent or high-impact requests are submitted.
Use Cases of Infrastructure Forms
Infrastructure forms support planning, approvals, and execution documentation for infrastructure work across IT and facilities operations. Below are common ways these forms are used and the challenges they help solve.
Possible Use Cases:
- Infrastructure change and upgrade requests
- Network and system provisioning requests
- Facility infrastructure maintenance and repair intake
- Site readiness and installation coordination
- Infrastructure incident and outage reporting
- Vendor and contractor infrastructure work documentation
Problem-Solving Points:
- Standardize infrastructure requests and reduces missing technical details
- Improve planning by capturing scope, dependencies, and timelines
- Support approvals and risk management for high-impact changes
- Create traceable records for audits and operational reviews
Possible Owners and Users:
- IT infrastructure and network teams
- Facilities and building operations teams
- Operations managers and project coordinators
- Vendors and contractors (for installations or upgrades)
- Employees requesting infrastructure support
Differences of Creation Methods:
- Infrastructure request and intake forms focus on request type, affected site or system, scope details, priority, and required timelines or dependencies.
- Infrastructure change and approval forms emphasize risk assessment, downtime expectations, implementation plan, rollback steps, and stakeholder approvals.
- Infrastructure incident and outage forms prioritize impact summary, time stamps, affected services, immediate actions taken, and follow-up resolution tracking.
How to Create an Infrastructure Form
Creating an infrastructure form with Jotform helps you collect infrastructure needs consistently and route them to the right team for action.
1. Choose a Template or Start from Scratch
In My Workspace, click “Create” and select “Form.” Start with a request or incident template and customize it for infrastructure workflows.
2. Define the Infrastructure Category and Context
Add fields for site, system, department, and request category (network, servers, building utilities, hardware install). Use dropdowns for standardization.
3. Capture Scope and Technical Details
Include fields for problem description, desired change, impacted services, urgency, and any dependencies or constraints. Add file uploads for diagrams or photos.
4. Use Conditional Logic for Different Infrastructure Types
Show different sections for IT change requests vs facilities maintenance vs outage reporting. For high-impact requests, require additional approvals and risk fields.
5. Set Up Notifications and Routing
Notify the correct infrastructure team based on category and urgency. Send confirmations to requesters and stakeholders.
6. Track Submissions in Jotform Tables
Use Tables to filter by site, priority, and status and export records for reporting.
Frequently Asked Questions
1. What are infrastructure forms?
Infrastructure forms are documents or online forms used to request, approve, and document infrastructure work such as IT changes, facility upgrades, and operational infrastructure support.
2. Why are infrastructure forms important?
They standardize technical requests, improve planning and approvals, and create clear records for tracking and audits.
3. What information is typically included in infrastructure forms?
Common fields include request type, site or system details, scope description, priority, risk or impact notes, timelines, and attachments like diagrams or photos.
4. Who uses infrastructure forms?
IT infrastructure teams, network teams, facilities staff, operations managers, vendors, and employees requesting support may use infrastructure forms.
5. Are infrastructure forms only for IT?
No. They can also cover facility infrastructure such as utilities, building systems, site readiness, and physical infrastructure upgrades.
6. Can infrastructure forms support approvals and change management?
Yes. Forms can capture risk, downtime windows, implementation plans, rollback steps, and approval confirmations.
7. Can infrastructure forms be used to report outages?
Yes. Many teams use infrastructure incident forms to document outages, service impacts, and resolution steps.
8. Can infrastructure forms be customized by site or infrastructure type?
Yes. Conditional logic and custom fields can tailor the form for different locations, systems, and operational workflows.
























