According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, further coach professional development and/or consultation purposes.
Client agrees that it is the Client's responsibility to notify the Coach 48 hours in advance of the scheduled calls/meetings. StudentHero reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.
Peer Accountability Sessions are an optional feature of StudentHero and StudentHero is not responsible for any missed sessions. If Client is unable to connect with a Peer within a two-week time period, Client may alert Coach and request to be re-assigned. StudentHero will make a good faith effort to ensure Client is able to take advantage of all Peer Accountability Sessions.
Either the Client or StudentHero may terminate this agreement at any time with two (2) weeks written notice.
If more than 2 calls in a 4-month period are missed/cancelled/rescheduled with less than 48-hour notice, StudentHero reserves the right to suspend further services.
If Coach is no longer able to perform services in accordance with this agreement, StudentHero agrees to pair Client with another coach for the duration of the agreement.
Except as expressly provided in this agreement, StudentHero makes no guarantees or warranties, express or implied. In no event will StudentHero/Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, StudentHero/Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to StudentHero/Coach under this agreement for all services rendered up until the termination date.
This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written agreements, oral representations, discussions, or understandings.
If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and StudentHero and/or Coach agree to attempt to mediate in good faith for up to thirty (30) days after notice given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
Client, Sponsor (if applicable), and Coach each sign the Client Agreement at their first coaching appointment; each party retains a copy for their records and submits an electronic copy to StudentHero.